Front Desk Specialist - Guest Experience & Admin Support

Modon; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Modon is hiring a Receptionist to be the first point of contact for visitors and callers, ensuring a warm, professional experience in Abu Dhabi. You will greet guests, screen calls, and direct them to the right department while maintaining documentation and supporting front-office operations.

The role requires a Diploma or Bachelor’s in business, hospitality, or customer service, plus 1 year of relevant experience. Proficiency in English and Arabic is essential.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Hospitality, Customer Service or related field is required.
• Minimum 1 year of relevant experience in receptionist/front desk/customer service roles.
• Excellent verbal and written English and Arabic communication skills.

Responsibilities

• Greet visitors and direct them to the appropriate person or meeting location.
• Answer, screen, and forward incoming calls professionally.
• Maintain organized and presentable reception area aligned with service standards.
• Coordinate appointments, calendars, and meetings; manage mail and couriers.
• Provide general administrative support and data entry as required.
• Ensure accurate visitor logs and documentation; support front-office processes.

Skills

Customer service

Communication

Bilingual English/Arabic

Receptionist duties

Administrative support

Education

Diploma or Bachelor’s degree in Business Administration, Hospitality, Customer Service

Job description

Modon is hiring a Receptionist to be the first point of contact for visitors and callers, ensuring a warm, professional experience in Abu Dhabi. You will greet guests, screen calls, and direct them to the right department while maintaining documentation and supporting front-office operations.

The role requires a Diploma or Bachelor’s in business, hospitality, or customer service, plus 1 year of relevant experience. Proficiency in English and Arabic is essential.