Front Desk & Patient Care Coordinator

Flip retail; Dubai; On-site; AED 33,000 - 45,000; Full time

Job summary

Flip retail in Dubai is seeking a Front Desk Receptionist to welcome patients and visitors, route them to the appropriate staff, and manage essential reception tasks. The role requires polite, specialist communication and meticulous handling of patient information and payments.

You will coordinate with nurses and management to ensure patient needs are addressed promptly, maintain forms and materials, answer calls with detailed messages, and support the center's operational flow on a daily basis.

Responsibilities

• Greet and route patients, families and visitors in a polite, professional manner
• Coordinate information between patients, insurance cards, and center staff to ensure accuracy
• Answer phone calls and record detailed messages for appropriate staff
• Maintain and organize reception forms and materials; ensure copays and balances are up to date
• Act as liaison between the provider, nurse and center manager to address patient needs and concerns

Job description

Flip retail in Dubai is seeking a Front Desk Receptionist to welcome patients and visitors, route them to the appropriate staff, and manage essential reception tasks. The role requires polite, specialist communication and meticulous handling of patient information and payments.

You will coordinate with nurses and management to ensure patient needs are addressed promptly, maintain forms and materials, answer calls with detailed messages, and support the center's operational flow on a daily basis.