Front Desk Officer

Dental Experts Center; Abu Dhabi; On-site; AED 61,000 - 95,000; Full time

Job summary

Dental Experts Center is seeking a Front Desk Receptionist to support daily operations in a healthcare facility. The role involves greeting patients, coordinating appointments, handling inquiries, and maintaining accurate patient records while collaborating with medical and administrative teams to ensure exceptional service and strict confidentiality.

Ideal candidates have a high school diploma and 1–2 years in reception or administrative roles, with healthcare experience preferred.

Qualifications

• High school diploma or relevant qualification; healthcare administration is an advantage.
• 1–2 years of experience in reception, administration, or customer service; healthcare experience preferred.

Responsibilities

• Welcomes patients and manages front desk operations.
• Handles calls and inquiries and maintains patient records.
• Coordinates with medical and administrative teams to ensure smooth daily operations.
• Upholds excellent patient service and confidentiality.

Skills

Good communication

Interpersonal skills

Organizational skills

Multitasking

Patient-focused

Attention to detail

Confidentiality

English language

Arabic advantage

Education

High School Diploma

Healthcare administration (advantage)

Tools

Microsoft Office

EMR/EHR systems

Job description

We are looking for a professional and friendly Front Desk Receptionist to support the daily operations of our healthcare facility.

The role involves welcoming patients, managing appointments, handling calls and inquiries, maintaining patient records, and coordinating with medical and administrative teams while ensuring excellent patient service and confidentiality.

High school diploma or relevant qualification; healthcare administration is an advantage. 1–2 years of experience in reception, administration, or customer service; healthcare experience preferred.

• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office; experience with EMR/EHR systems is an advantage.
• Professional, patient-focused, and detail-oriented.
• Able to maintain confidentiality and work effectively in a busy healthcare environment.
• Good English communication skills; Arabic is an advantage.