Guest Experience Concierge - Create Memorable Stays & Local Insights

Westin Hotels & Resorts; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to ensure a memorable stay for guests. The role involves handling a range of guest requests, supporting operations, and contributing to a smooth check-in and check-out experience.

You will be on your feet, maintain professional appearance, and follow hotel policies while delivering high standards of service to guests in a dynamic hospitality environment.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Process operational needs and address guest requests.
• Complete reports and share local area highlights.
• Maintain professional appearance and adhere to policies.

Education

High school diploma or GED equivalent

Job description

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to ensure a memorable stay for guests. The role involves handling a range of guest requests, supporting operations, and contributing to a smooth check-in and check-out experience.

You will be on your feet, maintain professional appearance, and follow hotel policies while delivering high standards of service to guests in a dynamic hospitality environment.