Guest Experience Specialist: Create Memorable Stays

Westin Hotels & Resorts; Dubai; On-site; AED 48,000 - 84,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to ensure smooth check-in and check-out and deliver memorable service throughout the guest stay. You will be empowered to take initiative, respond to inquiries, and help guests explore local offerings while maintaining professional appearance and standards.

As a Non-Management, Full Time team member, you will move about the property, assist with requests, prepare reports, and contribute to a positive, safe, and

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in/check-out and tasks during stay.
• Address guest requests and provide information about local attractions.
• Complete reports and communicate needs to hotel teams.
• Maintain professional appearance and compliance with company policies.

Education

High school diploma or G.E.D. equivalent

Job description

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to ensure smooth check-in and check-out and deliver memorable service throughout the guest stay. You will be empowered to take initiative, respond to inquiries, and help guests explore local offerings while maintaining professional appearance and standards.

As a Non-Management, Full Time team member, you will move about the property, assist with requests, prepare reports, and contribute to a positive, safe, and