Front Desk & Customer Care Specialist

Al Tayer Group; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

Al Tayer Group in Dubai invites you to join our reception team as a Customer Service/Receptionist.

You will welcome customers, answer calls, provide information and guide them to the Service Advisor, ensuring a smooth, courteous experience.

Candidates should have a High School certificate, 1–2 years relevant experience, and excellent communication skills; multicultural exposure is valued.

Qualifications

• High school certificate required.
• 1-2 years relevant experience preferred.
• Customer service skills advantageous.

Responsibilities

• Be part of telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
• Welcome service customers, arrange seating and keep them comfortable until attended by the Service Advisor.
• Direct customers to the relevant advisor who will attend to them.
• Call customers to obtain follow-up feedback on visits.
• Coordinate to minimize waiting time and enhance customer satisfaction.
• Support reception in managing courtesy vehicles.
• Maintain cleanliness and hygiene in the reception area and uphold corporate image.

Skills

Excellent communication

Customer service

Multicultural exposure

Well groomed

Education

High school certificate

Job description

Al Tayer Group in Dubai invites you to join our reception team as a Customer Service/Receptionist.

You will welcome customers, answer calls, provide information and guide them to the Service Advisor, ensuring a smooth, courteous experience.

Candidates should have a High School certificate, 1–2 years relevant experience, and excellent communication skills; multicultural exposure is valued.