Customer Experience & Booking Specialist

Al Tayer Group - UAE; Sharjah; On-site; AED 50,000 - 73,000; Full time

Job summary

Al Tayer Group - UAE is seeking a customer-focused receptionist to greet visitors, manage information, and book services. You will assist customers courteously, direct them to the appropriate advisor, and coordinate seating and waiting areas.

The role involves telemarketing during campaigns, collecting visit feedback, and supporting the reception by maintaining a neat front desk and attending to delivery/vehicle coordination as needed.

Qualifications

• High school certificate required.
• 1–2 years relevant experience.
• Excellent communication skills.
• Well groomed with pleasant personality.

Responsibilities

• Handle present and phone customers courteously, providing information and service booking.
• Direct customers to the relevant advisor and arrange seating while they wait.
• Take part in telemarketing during campaigns and call customers for visit feedback.
• Support reception with courtesy vehicles and keep the reception area clean.

Skills

Excellent communication

Customer service

Well groomed

Pleasant personality

Education

High school certificate

Job description

Al Tayer Group - UAE is seeking a customer-focused receptionist to greet visitors, manage information, and book services. You will assist customers courteously, direct them to the appropriate advisor, and coordinate seating and waiting areas.

The role involves telemarketing during campaigns, collecting visit feedback, and supporting the reception by maintaining a neat front desk and attending to delivery/vehicle coordination as needed.