Front Desk Agent - Guest Experience with Flexible Shifts

Radisson Collection; Fujairah City; On-site; AED 45,000 - 75,000; Full time

Job summary

Radisson Hotel Fujairah is seeking friendly Front Desk Agents to greet guests and manage check-in/check-out with efficiency and warmth. You will handle inquiries, reservations, and billing while upholding Radisson standards.

Join a welcoming team at the new 202-room hotel in Fujairah, offering flexible shifts, development opportunities, and a dynamic guest-service environment in the heart of the emirate. Fluency in English is required; other languages are a plus.

Qualifications

• Hospitality front desk experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible shifts, including weekends and holidays.
• Fluent in English; other languages are an advantage.

Responsibilities

• Welcome guests warmly and complete check-in and check-out procedures efficiently.
• Handle guest enquiries, requests and complaints professionally.
• Process reservations, payments and billing accurately.
• Maintain guest records and ensure data accuracy.
• Promote hotel facilities and services to enhance the guest experience.
• Work closely with other departments to ensure seamless guest stays.
• Deliver exceptional service in line with Radisson standards.

Skills

Front Office experience

Excellent communication

Customer service oriented

Positive attitude

Fluent in English

Tools

Hotel PMS systems

Job description

Radisson Hotel Fujairah is seeking friendly Front Desk Agents to greet guests and manage check-in/check-out with efficiency and warmth. You will handle inquiries, reservations, and billing while upholding Radisson standards.

Join a welcoming team at the new 202-room hotel in Fujairah, offering flexible shifts, development opportunities, and a dynamic guest-service environment in the heart of the emirate. Fluency in English is required; other languages are a plus.