French-Speaking Export Customer Service Specialist

Terumo Europe NV; Dubai; Hybrid; AED 128,534 - 201,983; Full time

Benefits offered by this job

Development opportunities

Hybrid work model

Inclusive work environment

Job summary

Terumo Europe NV in Dubai is seeking a French Speaking Customer Service Specialist to enhance customer experience in the Middle East and North Africa. This role involves managing the full order process, ensuring compliance with regulations, and maintaining stakeholder communication.

The ideal candidate should have experience in order processing and be fluent in both French and English. Opportunities for professional development in a diverse and inclusive environment are provided.

Qualifications

• Experience in a similar role handling order to shipment and invoicing.
• Strong administrative skills and customer service orientation.
• Ability to communicate effectively and listen to customer needs.

Responsibilities

• Own the entire order to cash process flow.
• Maintain customer relationships and facilitate communication.
• Manage complaints and returns comprehensively.

Skills

Customer service mindset

Effective communication

Fluent in French

Fluent in English

Administrative acumen

Tools

MS Office

SAP

Job description

Terumo Europe NV in Dubai is seeking a French Speaking Customer Service Specialist to enhance customer experience in the Middle East and North Africa. This role involves managing the full order process, ensuring compliance with regulations, and maintaining stakeholder communication.

The ideal candidate should have experience in order processing and be fluent in both French and English. Opportunities for professional development in a diverse and inclusive environment are provided.