Freight Operations Supervisor

Seven Seas Matrix Logistics; Dubai Emirate; On-site; AED 167,000 - 257,000; Full time

Job summary

Seven Seas Matrix Logistics in Dubai is expanding its freight forwarding operations and is seeking an experienced Freight Operations Supervisor to join the team.

You will oversee sea and air freight, pricing operations, and build relationships with shipping lines and airlines to support commercial growth and operational excellence. The role offers an opportunity to contribute to a dynamic logistics organization in a fast-growing market.

Qualifications

• Minimum 5+ years of UAE freight forwarding experience.
• Strong knowledge of Sea Import, Sea Export, and Air Freight operations.
• Established relationships with shipping lines and airlines.
• Experience managing freight operations and pricing teams.
• Excellent reporting, commercial, and negotiation skills.
• Ability to develop new business opportunities and trade sectors.
• Strong communication, leadership, and organizational abilities.

Responsibilities

• Supervise daily sea freight, air freight, and pricing operations.
• Coordinate import and export freight activities while ensuring smooth operational processes.
• Develop and maintain strong relationships with shipping lines, airlines, and logistics partners.
• Manage operations and pricing teams to achieve performance targets.
• Prepare operational reports and monitor KPIs.
• Negotiate competitive freight rates and commercial agreements.
• Identify opportunities to expand business lines and develop new trade sectors.
• Work closely with internal teams to improve operational efficiency and customer satisfaction.

Skills

UAE freight forwarding

Sea freight operations

Air freight operations

Pricing operations

Team leadership

Negotiation skills

Relationship management

Operations management

Reporting / KPIs

Job description

Seven Seas Matrix Logistics is expanding its freight forwarding operations and is looking for an experienced Freight Operations Supervisor to join its team in Dubai.

This role is ideal for a logistics professional with extensive UAE freight forwarding experience and a strong background in sea freight, air freight, and pricing operations.

The successful candidate will oversee freight operations, manage pricing activities, build strong relationships with shipping lines and airlines, and support the company's commercial growth.

This position offers an excellent opportunity to contribute to the expansion of a dynamic logistics organization.

Key Responsibilities:

• Supervise daily sea freight, air freight, and pricing operations.
• Coordinate import and export freight activities while ensuring smooth operational processes.
• Develop and maintain strong relationships with shipping lines, airlines, and logistics partners.
• Manage operations and pricing teams to achieve performance targets.
• Prepare operational reports and monitor key performance indicators.
• Negotiate competitive freight rates and commercial agreements.
• Identify opportunities to expand business lines and develop new trade sectors.
• Work closely with internal teams to improve operational efficiency and customer satisfaction.

Requirements:

• Minimum 5+ years of UAE freight forwarding experience.
• Strong knowledge of Sea Import, Sea Export, and Air Freight operations.
• Established relationships with shipping lines and airlines.
• Experience managing freight operations and pricing teams.
• Excellent reporting, commercial, and negotiation skills.
• Ability to develop new business opportunities and trade sectors.
• Strong communication, leadership, and organizational abilities.

Strong knowledge of:

• Sea Freight Operations
• Air Freight Operations
• Import & Export Logistics
• Freight Pricing
• Shipping Line Coordination
• Airline Coordination
• Commercial Negotiation
• Operations Management
• Logistics Reporting