Forward-Deployed AI Platform Program Lead

Harmattan AI; Abu Dhabi; In loco; AED 350.000 - 520.000; Tempo pieno

Descrizione del lavoro

Harmattan AI is seeking a Forward Deployed Program Lead to own a strategic customer partnership from strategy to delivery. You will embed with the client to translate operational needs into AI use cases, coordinate a team of engineers, and drive a multi-year roadmap while ensuring high quality delivery.

You will work closely with customer IT teams, refine the value of each use case, analyze operational data, and feed insights back to Product and R&D to shape Harmattan AI’s platform.

Competenze

• Understand user needs and translate ambiguity into clear requirements for a use case.
• Track record of end-to-end delivery in fast-paced environments against deadlines.
• Experience navigating large organizations and expanding footprint with a customer.
• Comfortable with data and AI; credible with engineers.
• Self-starter with a high degree of autonomy.
• Ability to represent a startup within a large, established organization.
• Frequent on-site presence with the customer.
• Proficiency in English is mandatory.

Mansioni

• Own the project partnership end-to-end: grow footprint with the customer through new use cases and maintain relationships with key stakeholders and sponsors.
• Define and own the multi-year roadmap for the partnership: a prioritized list of use cases, architecture, and the pitch to support them.
• Run joint governance with the customer: communicate outcomes, prepare steering committees and demos, keep the customer team aligned.
• Coordinate development across use cases: prioritize work of Forward Deployed Software Engineers, remove blockers, review work against quality bar.
• Work with the customer’s IT teams to unblock data access and dependencies for the development team.
• Meet the customer’s operational teams to understand pain points and refine use case value propositions.
• Analyze operational data in the project platform to understand problems before building.
• Define deliverables and requirements with the customer-side project manager.
• Feed learnings back to Product and R&D teams to shape the platform.

Conoscenze

Product mindset

Delivery leadership

Forward-deployed experience

Analytical mindset

Autonomy

Humility

On-site presence

English proficiency

Descrizione del lavoro

Harmattan AI is seeking a Forward Deployed Program Lead to own a strategic customer partnership from strategy to delivery. You will embed with the client to translate operational needs into AI use cases, coordinate a team of engineers, and drive a multi-year roadmap while ensuring high quality delivery.

You will work closely with customer IT teams, refine the value of each use case, analyze operational data, and feed insights back to Product and R&D to shape Harmattan AI’s platform.