Deployment Lead - Software Platform UAE

Harmattan AI; Abu Dhabi; Vor Ort; AED 350.000 - 520.000; Vollzeit

Zusammenfassung

Harmattan AI is seeking a Forward Deployed Program Lead to own a strategic customer partnership from strategy to delivery. You will embed with the client to translate operational needs into AI use cases, coordinate a team of engineers, and drive a multi-year roadmap while ensuring high quality delivery.

You will work closely with customer IT teams, refine the value of each use case, analyze operational data, and feed insights back to Product and R&D to shape Harmattan AI’s platform.

Qualifikationen

• Understand user needs and translate ambiguity into clear requirements for a use case.
• Track record of end-to-end delivery in fast-paced environments against deadlines.
• Experience navigating large organizations and expanding footprint with a customer.
• Comfortable with data and AI; credible with engineers.
• Self-starter with a high degree of autonomy.
• Ability to represent a startup within a large, established organization.
• Frequent on-site presence with the customer.
• Proficiency in English is mandatory.

Aufgaben

• Own the project partnership end-to-end: grow footprint with the customer through new use cases and maintain relationships with key stakeholders and sponsors.
• Define and own the multi-year roadmap for the partnership: a prioritized list of use cases, architecture, and the pitch to support them.
• Run joint governance with the customer: communicate outcomes, prepare steering committees and demos, keep the customer team aligned.
• Coordinate development across use cases: prioritize work of Forward Deployed Software Engineers, remove blockers, review work against quality bar.
• Work with the customer’s IT teams to unblock data access and dependencies for the development team.
• Meet the customer’s operational teams to understand pain points and refine use case value propositions.
• Analyze operational data in the project platform to understand problems before building.
• Define deliverables and requirements with the customer-side project manager.
• Feed learnings back to Product and R&D teams to shape the platform.

Kenntnisse

Product mindset

Delivery leadership

Forward-deployed experience

Analytical mindset

Autonomy

Humility

On-site presence

English proficiency

Jobbeschreibung

Job Description:

About Us

Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.

Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.

As a Forward Deployed Program Lead you will own Harmattan’s first partnership built on our data platform, from strategy to delivery. You will embed deeply with the customer organization to understand their operational needs, map and win over the key stakeholders, and turn that understanding into AI use cases that get built and used. You will coordinate a team of Forward Deployed Software Engineers, prioritize their work, and make sure what they ship meets the quality bar. You will also own the multi-year roadmap of the partnership. You are early enough to project to shape both the product and the organization around it.

Responsibilities

• Own the project partnership end-to-end: grow our footprint with the customer through new use cases, and build and maintain relationships with key stakeholders and sponsors.

• Define and own the multi-year roadmap for the partnership: a prioritized list of use cases, the architecture to deliver them, and the pitch to support them.

• Run joint governance with the customer: communicate outcomes, prepare monthly steering committees and demos, and keep the customer team aligned.

• Coordinate development across use cases: prioritize the work of the Forward Deployed Software Engineers, collect and remove blockers, and review their work against the quality bar.

• Work with the customer’s IT teams to unblock data access and the technical dependencies of the development team.

• Meet the customer’s operational teams to understand their pain points, and refine the value proposition of each use case.

• Analyze operational data in the project platform to understand the problem at hand before building.

• Define use case deliverables and requirements with the customer-side project manager.

• Feed what you learn back to the Product and R&D teams to shape the platform.

Requirements

• A product mindset: you can understand a user’s need, work through high ambiguity, and turn it into clear requirements for a use case.

• Project leadership: a track record of managing delivery end-to-end in fast-paced environments, against ambitious deadlines.

• Forward-deployed experience: you know how to navigate large organizations, open doors, and grow a footprint with a customer.

• An analytical and engineering mindset: you are comfortable working with data and AI, and credible with engineers.

• Self-starter with a high degree of autonomy.

• Humility: you will represent an agile startup inside a large, well-established organization, and you know how to do it without ruffling feathers.

• Frequent on-site presence with the customer.

• Proficiency in English is mandatory.

Nice to have

• Experience in defense, public sector, or other large regulated organizations.

• Experience delivering AI or data-platform projects with a customer.

• Prior experience coordinating software or data engineers.

We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.