Food & Beverage Supervisor - Guest Experience Leader

Sheraton Hotels & Resorts; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai is seeking an experienced non-management professional in Food & Beverage to ensure smooth service and guest satisfaction. You will oversee team coordination, inspect grooming, complete opening/closing duties, manage inventories, and support management in hiring, training, and coaching staff.

Join a global hospitality brand devoted to exceptional guest experiences; the role requires 2+ years related work, 1 year supervisory experience, and a high school diploma

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Maintain cleanliness and professional appearance; welcome and acknowledge guests; anticipate and respond to guest needs; and uphold quality, safety, and cost-savings standards.

Education

High school diploma or GED equivalent

Job description

Sheraton Hotels & Resorts in Dubai is seeking an experienced non-management professional in Food & Beverage to ensure smooth service and guest satisfaction. You will oversee team coordination, inspect grooming, complete opening/closing duties, manage inventories, and support management in hiring, training, and coaching staff.

Join a global hospitality brand devoted to exceptional guest experiences; the role requires 2+ years related work, 1 year supervisory experience, and a high school diploma