Food & Beverage Crew

The First Group Hospitality; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

The First Group Hospitality in Dubai is seeking a guest-facing hospitality professional to support F&B service, prepare setups, and ensure timely delivery of meals and drinks.

You will coordinate orders, maintain knowledge of menu items, and help with VIP requests while keeping areas immaculate and maintaining a friendly, professional demeanor. Fresher applicants are welcome and training will be provided.

Qualifications

• Basic knowledge of F&B department.
• Maintain great customer service to all guests.
• Responsible for running the food and beverages to the guests.
• Good communication with the guests, staff and kitchen.
• Pro-active and energetic with a positive 'can do' attitude.
• Ability to multi-task with prioritization skills.
• Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.

Responsibilities

• Prepare serving cutlery and bread baskets before and during service.
• Coordinate orders so meals and drinks are served efficiently.
• Assist guests and staff with menu knowledge and recommendations.
• Attend F&B trainings and know the table planning.
• Deliver orders to guests in outlets and rooms when needed.
• Maintain sanitary and clean working areas during service.
• Check stock and assist with clearing tables.

Skills

F&B knowledge

Customer service

Food & beverage delivery

Communication

Proactive attitude

Multi-tasking

Freshers welcome

Job description

Job Description

• Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
• Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
• Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
• Attend all F&B menu item related trainings.
• Have full knowledge of the table planning of the F&B outlets and being able to memorize multiple orders at the same time.
• Run food and beverages to guests not only in F&B outlets but if necessary to rooms, gym, swimming pool etc.
• Make sure to work in a safe and sanitary way with the food and beverages.
• Check supplies and put away stock.
• Keep an eye on the tables for next courses and communicate this with waiting staff and kitchen.
• Take orders and give information to guests if required and clearly communicate this to colleagues.
• Make the waiting and kitchen staff aware of VIPs and special requests or needs from guests.
• During the service, he/she should be able to deal with challenges, changes and help with table turnovers.
• Assist in clearance of tables during and after service.
• If necessary prepare orders like drinks, snacks and breads.
• Help in other departments if required.
• Attend departmental meetings.
• Responsible for cleaning tasks during and after service.
• Make sure that all the guest areas look immaculate.
• Be friendly, courteous and professional when dealing with guests, staff or other departments.
• Perform other duties as requested by the senior management.

Desired Skill & Expertise

• Basic knowledge of F&B Department.
• Maintain great customer service to all guests.
• Responsible for running the food and beverages to the guests.
• Good communication with the guests, staff and kitchen.
• Pro-active and energetic with a positive 'can do' attitude.
• Ability to multi-task with prioritization skills.
• Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.