F&B Crew

The First Group Hospitality; Dubai; On-site; AED 28,000 - 50,000; Full time

Job summary

The First Group Hospitality in Dubai is seeking a motivated F&B service professional to support all service activities across outlets, rooms, and facilities. You will assist in delivering high standards of guest experience and uphold cleanliness and safety during service.

Ideal candidates bring a basic F&B knowledge and a strong customer-service mindset, with the ability to multitask and stay proactive in a fast-paced environment.

Qualifications

• Basic knowledge of F&B department.
• Excellent customer service attitude.
• Ability to run food and beverages to guests.
• Strong communication with guests, staff and kitchen.
• Proactive and energetic with a positive attitude.
• Able to multi-task with prioritization skills.
• Freshers welcome who are eager to start a career in F&B.

Responsibilities

• Prepares work before service: cutlery and bread baskets, clean surfaces and equipment.
• Coordinate orders so they leave the kitchen promptly and accurately.
• Know F&B menu items to assist guests and staff when needed.
• Attend all F&B menu item trainings.
• Be familiar with table planning and memorize multiple orders.
• Deliver food and drinks to guests, rooms, gym, pool as required.
• Maintain safe and sanitary food and beverage handling.
• Check supplies and restock as needed.
• Monitor tables for next courses; communicate with staff.
• Take orders and inform guests and colleagues clearly.
• Highlight VIPs and special requests to staff and kitchen.
• Handle service challenges and changes, manage table turnovers.
• Assist with clearing tables during and after service.
• Prepare orders like drinks, snacks and breads when needed.
• Assist in other departments if required.
• Attend departmental meetings.
• Maintain cleanliness for guest areas and dining spaces.
• Be friendly, courteous and professional with guests and staff.
• Perform other duties as requested by senior management.

Skills

Basic F&B knowledge

Customer service

Food & beverage delivery

Communication skills

Proactive attitude

Multi-tasking

Freshers welcome

Job description

Overview

About The First Group Hospitality:

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimiserevenue, and maximiseasset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com

Job Description

• Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
• Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
• Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
• Attend all F&B menu item related trainings.
• Have full knowledge of the table planning of the F&B outlets and being able to memorize multiple orders at the same time.
• Run food and beverages to guests not only in F&B outlets but if necessary to rooms, gym, swimming pool etc.
• Make sure to work in a safe and sanitary way with the food and beverages.
• Check supplies and put away stock.
• Keep an eye on the tables for next courses and communicate this with waiting staff and kitchen.
• Take orders and give information to guests if required and clearly communicate this to colleagues.
• Make the waiting and kitchen staff aware of VIPs and special requests or needs from guests.
• During the service, he/she should be able to deal with challenges, changes and help with table turnovers.
• Assist in clearance of tables during and after service.
• If necessary prepare orders like drinks, snacks and breads.
• Help in other departments if required.
• Attend departmental meetings.
• Responsible for cleaning tasks during and after service.
• Make sure that all the guest areas look immaculate.
• Be friendly, courteous and professional when dealing with guests, staff or other departments.
• Perform other duties as requested by the senior management.

Desired Skill & Expertise

• Basic knowledge of F&B Department.
• Maintain great customer service to all guests.
• Responsible for running the food and beverages to the guests.
• Good communication with the guests, staff and kitchen.
• Pro‑active and energetic with a positive 'can do' attitude.
• Ability to multi-task with prioritization skills.
• Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.