Overview
Food and Beverage Server – Restaurant Service in Dubai, United Arab Emirates. Full‑time role within Atlantis Resorts, supporting daily operations across its diverse dining portfolio, including luxury restaurants and high‑volume resort venues. Salary range: 3000‑8500 AED/month (to be confirmed with the employer). This position is open to candidates at all service levels, from Food and Beverage Attendant to Outlet Assistant Manager, who can deliver polished service, upsell, and create memorable dining experiences for VIP guests, celebrities, groups, families, and regular visitors.
Core Duties
- Welcome guests warmly and create a positive first impression within the assigned restaurant, lounge, bar, or dining outlet.
- Present menus, explain dishes, highlight promotions, and provide clear information about ingredients, dining concepts, and guest preferences.
- Take food and beverage orders accurately and communicate requirements clearly to kitchen, bar, and service teams.
- Serve meals, beverages, condiments, and guest requests in line with outlet standards and luxury hospitality expectations.
- Use upselling techniques naturally by recommending signature dishes, premium beverages, add‑ons, specials, and dining experiences.
- Monitor tables throughout service to ensure guests receive timely attention, clean settings, refills, and follow‑up support.
- Assist with table set‑up, mise en place, side station preparation, cutlery, glassware, menus, and restaurant cleanliness.
- Handle guest concerns professionally and escalate complex matters to supervisors or outlet managers when needed.
- Support VIP guests, celebrity guests, families, groups, repeat visitors, and special occasions with care and discretion.
- Coordinate with culinary, bar, stewarding, reservations, host, cashier, and management teams to maintain smooth service flow.
- Follow hygiene, food safety, grooming, cash handling, allergy awareness, and service sequence standards at all times.
- For senior service roles, guide junior colleagues, monitor sections, support shift briefings, manage guest flow, and assist with daily outlet performance.
- Contribute to revenue growth, guest satisfaction scores, repeat business, and the overall reputation of Atlantis Resorts dining experiences.
Ideal Profile
- Previous experience in food and beverage service, restaurant operations, hotel dining, luxury hospitality, casual dining, fine dining, or resort outlets.
- Strong spoken English with a confident, polite, and guest‑friendly communication style.
- Good understanding of restaurant service flow, table set‑up, order taking, guest care, and basic food and beverage knowledge.
- Ability to work in a fast‑paced environment while maintaining accuracy, energy, and professional appearance.
- Comfortable serving varied guests including VIPs, celebrities, families, groups, and international visitors.
- Positive attitude with strong teamwork, flexibility, reliability, and willingness to learn.
- Supervisory experience is an advantage for Captain, Supervisor, Head Waiter, Head Waitress, or Outlet Assistant Manager roles.
- Knowledge of upselling, menu presentation, guest preferences, and service recovery is beneficial.
- Willingness to work shifts, weekends, holidays, split schedules, and peak dining periods as required.
Skills Set
- Food and beverage service
- Restaurant operations
- Table service
- Guest greeting
- Order taking
- Menu knowledge
- Upselling techniques
- VIP guest service
- Fine dining support
- Casual dining service
- Beverage service
- Table set‑up
- Mise en place
- Guest complaint handling
- Service recovery
- Allergy awareness
- Food safety
- Team coordination
- Outlet supervision
- Luxury hospitality standards
Benefits
- Tax‑free salary in UAE Dirhams
- Food and beverage privileges
- Discounted rates across Kerzner properties worldwide
- Comprehensive health insurance with dental coverage
- Annual flights home
- Life insurance
- Incentive programs
- Wellness initiatives
- Access to world‑class training