FM Performance & Analytics Lead

Wasael Property Management; Abu Dhabi; On-site; AED 350,000 - 550,000; Full time

Job summary

Wasael Property Management is seeking a Senior Manager - Performance & Reporting to lead facilities management performance monitoring and data governance across large-scale infrastructure. You will oversee the Helpdesk and Duty Management teams, driving dashboards and KPI reporting to optimize 24/7 operations.

Candidates should have 8–10 years in performance reporting or data analytics, with CAFM/CMMS experience and strong leadership capabilities.

Qualifications

• 8–10 years of experience in performance reporting or data analytics.
• Experience with CAFM/CMMS systems and data visualization tools.
• Experience managing reporting functions in large-scale operations.

Responsibilities

• FM Helpdesk and Duty Management teams oversight and coordination.
• Develop dashboards, KPI tracking, and reporting tools for performance insight.
• Produce periodic executive summaries and leadership reports.
• Consolidate data from multiple service providers for actionable insights.

Skills

Advanced data analysis

Dashboard development

Excel proficiency

Stakeholder communication

Leadership & team development

Education

Bachelor's degree in Engineering/Facilities Management

Lean/Six Sigma certifications preferred

Tools

Maximo

Job description

Wasael Property Management is seeking a Senior Manager - Performance & Reporting to lead facilities management performance monitoring and data governance across large-scale infrastructure. You will oversee the Helpdesk and Duty Management teams, driving dashboards and KPI reporting to optimize 24/7 operations.

Candidates should have 8–10 years in performance reporting or data analytics, with CAFM/CMMS experience and strong leadership capabilities.