Floor Supervisor - Al Ain

Orijins Group; Al Ain; On-site; AED 56,000 - 100,000; Full time

Job summary

Orijins Group in Abu Dhabi is seeking a focused Floor Supervisor to oversee daily front-of-house operations and maintain exceptional service standards.

The candidate will supervise service staff, coordinate floor operations, assist with guest relations, handle concerns, and ensure seamless communication between service and kitchen teams in a fast-paced hospitality setting.

Qualifications

• Experience supervising front-of-house service staff.
• Ability to coordinate floor operations and guest relations.
• Strong communication between service and kitchen teams.

Responsibilities

• Oversee daily front-of-house operations to ensure service standards.
• Supervise service staff and manage guest relations.
• Handle customer concerns professionally and maintain cleanliness/presentation.
• Coordinate with kitchen for smooth service flow in a fast-paced environment.

Skills

Leadership oriented

Customer focused

Highly organized

Job description

A professional and organized Floor Supervisor is sought to oversee daily front-of-house operations and ensure exceptional service standards are consistently maintained. The role involves supervising service staff, coordinating floor operations, assisting with guest relations, handling customer concerns professionally, monitoring cleanliness and presentation standards, and ensuring smooth communication between service and kitchen teams in a fast-paced hospitality environment. The ideal candidate is leadership-oriented, customer-focused, highly organized, and capable of managing operational flow while delivering outstanding hospitality experiences and maintaining high service standards.