Filipino-Speaking iGaming Support Specialist - Relocation

Lestars Management Consultancy L L C; Dubai; On-site; AED 18,000 - 30,000; Full time

Benefits offered by this job

Relocation package (flight tickets)

Visa processing support

Accommodation provided

Meals during relocation

Job summary

Lestars Management Consultancy L L C invites applications for a Customer Support Specialist (Filipino-speaking) to join a rapidly growing iGaming company in Yerevan, Armenia. You will deliver exceptional support to online platform users, resolving inquiries and guiding players through bonuses, promotions, and account issues.

Relocation is provided, including flight tickets, visa processing, accommodation, and meals. Fluent in Filipino and English is required; knowledge of Chinese is a plus.

Qualifications

• Bachelor's degree or above.
• Minimum of 1 year of experience in a customer support role.
• Willingness to relocate to Yerevan, Armenia.

Responsibilities

• Respond to player inquiries via chat, phone, social media and other channels.
• Explain bonus rules, eligibility, and redemption procedures.
• Record feedback and resolve bonus discrepancies and promotion disputes.
• Assist with account issues including login, deposits/withdrawals, and bonus payout status.
• Introduce promotions and guide users through participation.

Skills

Filipino language

English language

Chinese language

Education

Bachelor's degree

Job description

Lestars Management Consultancy L L C invites applications for a Customer Support Specialist (Filipino-speaking) to join a rapidly growing iGaming company in Yerevan, Armenia. You will deliver exceptional support to online platform users, resolving inquiries and guiding players through bonuses, promotions, and account issues.

Relocation is provided, including flight tickets, visa processing, accommodation, and meals. Fluent in Filipino and English is required; knowledge of Chinese is a plus.