Field Officer: Card Services & Financial Inclusion Champion

Edenred UAE; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Edenred UAE is seeking a Field Officer to support our payroll and card services, driving financial inclusion and customer onboarding in Dubai. You will distribute cards, collect KYC, and train cardholders on app usage and services including C3Pay.

Responsibilities include remittance visits on salary days, marketing support, fraud awareness sessions, and trainingPayroll teams on VAS offerings. Multilingual communication and MS Office proficiency are advantageous for this role.

Qualifications

• Bachelor’s degree in Finance/Commerce.
• Experience as a field officer in banking products.
• Excellent communication and presentation skills.
• Multilingual abilities.
• Proficiency in Microsoft Office.

Responsibilities

• Distribute cards, and collect KYC of the authorized individuals, ensuring compliance.
• Onboard cardholders to the app and educate about products and card usage.
• Provide financial inclusion training to onboard new users to the C3Pay app.
• Assist cardholders with day-to-day issues related to their card or mobile app.
• Remittance visits on salary days to help transfer money via C3Pay.
• Support marketing campaigns for C3Pay awareness and events.
• Conduct fraud awareness trainings at employee residences.
• Provide corporate VAS training to Payroll and welfare teams.

Skills

Communication skills

Multilingual

MS Office

Education

Bachelor's degree in Finance/Commerce

Job description

Edenred UAE is seeking a Field Officer to support our payroll and card services, driving financial inclusion and customer onboarding in Dubai. You will distribute cards, collect KYC, and train cardholders on app usage and services including C3Pay.

Responsibilities include remittance visits on salary days, marketing support, fraud awareness sessions, and trainingPayroll teams on VAS offerings. Multilingual communication and MS Office proficiency are advantageous for this role.