Field Officer – Onboarding & Financial Inclusion

Edenred Italia S.r.l.; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Edenred Italia S.r.l. in Dubai seeks a Field Officer to distribute cards, collect KYC, onboard cardholders, and deliver training on C3Pay app usage and financial inclusion.

The role involves traveling to payroll sites, conducting product familiarization, and supporting day-to-day card issues. Ideal candidates hold a Finance/Commerce degree, have banking product experience, strong communication skills, and are fluent in multiple languages.

Qualifications

• Bachelor’s degree in Finance/Commerce.
• Demonstrable experience as a field officer in any banking product.
• Excellent communication and presentation skills.
• Multi language speaker.
• Microsoft Office skills.

Responsibilities

• Distribute cards, and collect KYC of the authorized individuals, ensuring we comply with mandatory compliance regulations.
• Onboard cardholders to our app, educate about the products and services along with the proper usage of the card.
• Financial inclusion training for cardholders to onboard new users to the C3Pay app and assist cardholders with day-to-day issues related to their card or mobile app.
• Remittance visits on salary days to assist cardholders to transfer money through C3Pay App.
• Marketing campaigns for C3Pay product service awareness, award ceremonies at employee residences.
• Conduct fraud awareness trainings at employee residence.
• Corporate VAS Training presentation to Payroll and welfare team.

Skills

Excellent communication and presentat

Multi language speaker

Microsoft Office skills

Education

Bachelor’s degree in Finance/Commerce

Tools

Microsoft Office

Job description

Edenred Italia S.r.l. in Dubai seeks a Field Officer to distribute cards, collect KYC, onboard cardholders, and deliver training on C3Pay app usage and financial inclusion.

The role involves traveling to payroll sites, conducting product familiarization, and supporting day-to-day card issues. Ideal candidates hold a Finance/Commerce degree, have banking product experience, strong communication skills, and are fluent in multiple languages.