Fashion Advisor - UAE National

Chanel, Inc.; Dubai; On-site; AED 90,000 - 132,000; Full time

Benefits offered by this job

Wellbeing programmes

Learning & development opportunities

Parental leave

Job summary

Chanel in Dubai Mall seeks a Fashion Advisor to join its luxury boutique team. You will help deliver the Chanel client experience across RTW, shoes, accessories, handbags, jewelry and watches, ensuring every interaction reflects the brand's heritage.

You will welcome clients, build relationships, support stock and merchandising, and collaborate with management, sales, and aftersales to uphold Chanel standards.

Qualifications

• 1–3 years’ sales experience in fashion retail.
• Good understanding of the UAE market and its clients.
• Strong interpersonal, communication and styling skills.

Responsibilities

• Create a luxurious client experience in Chanel boutique.
• Welcome customers and build strong relationships to encourage brand loyalty.
• Represent Chanel’s sophistication in every interaction.
• Participate in boutique organization and stock management.

Skills

Customer service

Sales experience

Interpersonal skills

Job description

FASHION ADVISOR

Position based in Fashion Boutique in The Dubai Mall Boutique.

CONTEXT & ENVIRONMENT

As Fashion Advisor, you will be part of the sales team and will contribute to the development of sales of RTW, shoes, accessories, handbags, small leather goods, watches and fine jewelry by offering our clients the ultimate client experience.

KEY PARTNERS

• Boutique Management
• Sales team
• Visual Merchandising
• Stock
• Alterations
• Aftersales
• Security
• Training
• Corporate teams

IN THIS METIER, WE ARE ENERGISED BY:

Client experience: Create a luxurious experience for every customer entering our boutique in line with Chanel’s exceptional services. Ensure clients are welcomed in the required manner in order to create strong relationships and encourage brand loyalty. Ensure that sales and procedures are followed accurately. Deliver the Chanel relational promise: Support the creation by proposing the Chanel full allure and offering the best of the brand to every client, putting Chanel product at the heart of the client experience. Build client relationships based on Chanel core value. Immerse clients in a transformative experience that reflects the style of Chanel. Contribute to make our aftersales application tangible and engage clients beyond product experience. Embrace the Chanel sustainability core values and fashion posture. Boutique organization: Ensure that all grooming standards are in line with Chanel image as outlined in the Chanel guidelines. Understand and maintain all boutique areas according to current merchandising guidelines. Be aware of stock levels, participate regularly in inventory management including cycle counts and re-stocking. Work effectively and efficiently with colleagues and management in line with the Chanel values of communication, agility/growth mindset and team spirit/collaboration.

HOW WE CREATE IMPACT

Inspire brand loyalty and trust through exceptional service. Elevate the client experience and drive business results. Represent the sophistication and legacy of CHANEL in every interaction.

KEY COMPETENCIES & REQUIREMENTS

• You have 1 to 3 Years’ sales experience in a Fashion Retail environment.
• Good understanding of the UAE market and its clients.
• Enthusiasm for fashion and dedication to service excellency.
• Strong interpersonal, communication and styling skills.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.