Facilities Projects & Vendor Coordination Lead

Remotedxb; Dubai; On-site; AED 100,000 - 145,000; Full time

Job summary

Alo in Dubai is seeking a Facilities Coordinator to manage the daily review and triage of service work orders across the region, coordinating with vendors and Facilities Managers.

You will maintain accurate records in Service Channel, generate regular status reports and dashboards for leadership, and support onboarding and training of vendors while assisting with preventive maintenance scheduling and budget reconciliation.

Qualifications

• 2–4 years of experience in facilities coordination or administration.
• Experience with Service Channel or similar work order platforms.
• Proficiency in Word, Excel, and PowerPoint.
• Knowledge of plumbing, HVAC, and electrical systems.
• Strong organizational and time-management skills.
• Excellent written and verbal communication for vendor management.
• Ability to read basic building plans and vendor docs.
• Understanding of budgeting, invoicing, and expense-tracking processes.

Responsibilities

• Own the daily review and triage of all Service Channel work orders across the region.
• Follow up proactively with vendors on open work orders, including scheduling and quotes.
• Track work order aging and escalate stalled or high-priority tickets to Facilities Managers.
• Manage high-volume administrative tasks such as data entry, status updates, and documentation.
• Secure vendor proposals, quotes, and required documentation like COIs and W-9s.
• Maintain accurate records in Service Channel to support audit-readiness and reporting.
• Generate regular work order status reports and dashboards for leadership.
• Support vendor onboarding and training on the Service Channel platform.
• Assist with coordinating preventive maintenance schedules and budget reconciliation.

Skills

Vendor management

Service Channel

Microsoft Office

Time management

Communication skills

Tools

Service Channel platform

MS Office Suite

Job description

Alo in Dubai is seeking a Facilities Coordinator to manage the daily review and triage of service work orders across the region, coordinating with vendors and Facilities Managers.

You will maintain accurate records in Service Channel, generate regular status reports and dashboards for leadership, and support onboarding and training of vendors while assisting with preventive maintenance scheduling and budget reconciliation.