Facilities Operations & Tenant Services Coordinator

essute; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

ZCREATIX is seeking an office and facilities administrator in Dubai to manage tenant relations, support rental activities, and coordinate daily operations. You will organize contracts, maintain records, and oversee service providers to keep the business center running smoothly.

Ideal candidates have a degree in business administration and at least two years of related experience, with strong English communication and organizational skills, and a proactive, service-oriented approach.

Qualifications

• A higher education qualification in Business Administration, Management, Facility Management, or a related field is required.
• At least 2 years of experience in administration, property management, facility operations, or a similar role will be an advantage.
• Good knowledge of Microsoft Office and other commonly used office applications.
• Strong organizational and time management skills, with the ability to manage different responsibilities and complete tasks within deadlines.
• Good command of English, including the ability to communicate clearly and prepare routine business documents.
• Strong interpersonal skills and a professional approach when dealing with visitors, tenants, contractors, suppliers, and colleagues.
• Ability to work independently, take responsibility for assigned duties, and follow up on operational matters without constant supervision.
• A proactive and service-focused attitude, with the ability to handle daily requests, prioritize tasks, and support the smooth running of the business center.

Responsibilities

• Welcome visitors, tenants, and business partners, providing helpful information and directions.
• Assist with office space rental activities and support tenants with day-to-day administrative needs.
• Coordinate facility services, including parking, access management, service requests, and operations.
• Prepare, organize, and update rental agreements and related documents.
• Carry out regular checks of the business center and report maintenance issues.
• Oversee cleaning staff and monitor daily work to meet standards.
• Handle tenant and customer questions and ensure timely responses.
• Maintain records of tenant information, contracts, and service activities.
• Communicate with maintenance personnel, contractors, and suppliers to ensure timely work.
• Monitor overall facility condition and suggest improvements to service quality.

Skills

Administration

Property management

Facility operations

English communication

Interpersonal skills

Independent work

Customer service mindset

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

ZCREATIX is seeking an office and facilities administrator in Dubai to manage tenant relations, support rental activities, and coordinate daily operations. You will organize contracts, maintain records, and oversee service providers to keep the business center running smoothly.

Ideal candidates have a degree in business administration and at least two years of related experience, with strong English communication and organizational skills, and a proactive, service-oriented approach.