F&B Supervisor: Lead Guest Experience & Team Performance

Yas Plaza Hotels by Aldar Hospitality; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Yas Plaza Hotels by Aldar Hospitality is seeking a Food and Beverage Supervisor to ensure exceptional guest experiences at all times. You will act as the vital link between Senior F&B Managers and the team, guiding communication and efficient operation across departments.

Responsibilities include conducting training, addressing guest complaints promptly, and upholding departmental SOPs while collaborating with Kitchen and Stewarding to maintain smooth service at Yas Plaza Hotels on Yas Island,

Qualifications

• Bachelor’s degree or equivalent in a relevant field is preferred.
• At least two years of experience in a similar role.
• Solid understanding of budgeting and statistical data analysis.
• Excellent communication and interpersonal skills.
• Outstanding organizational and leadership abilities.

Responsibilities

• Serve as the communication link between Senior F&B Managers and the team.
• Ensure effective communication of F&B matters across departments.
• Conduct regular training sessions with assigned team per SOPs.
• Assist in handling guest complaints promptly and report incidents to managers.
• Collaborate with Kitchen and Stewarding to ensure smooth operations.
• Support Outlet Manager/Assistant Outlet Manager in enforcing Standards and Procedures.

Skills

Budgeting

Data analysis

Communication

Leadership

Team training

Education

College/university degree

Tools

MS Office

Job description

Yas Plaza Hotels by Aldar Hospitality is seeking a Food and Beverage Supervisor to ensure exceptional guest experiences at all times. You will act as the vital link between Senior F&B Managers and the team, guiding communication and efficient operation across departments.

Responsibilities include conducting training, addressing guest complaints promptly, and upholding departmental SOPs while collaborating with Kitchen and Stewarding to maintain smooth service at Yas Plaza Hotels on Yas Island,