F&B Outlet Manager: Elevate Guest Service

Al Ain Rotana; Al Ain; On-site; AED 201,000 - 312,000; Full time

Job summary

Al Ain Rotana in Al Ain is seeking an Outlet Manager to lead a restaurant, ensuring top quality F&B products and personalized service while meeting financial goals. You will schedule staff, train teams, manage guest seating, and drive promotions to enhance customer satisfaction.

The ideal candidate has a hands-on F&B background, strong English communication, and a passion for quality service in a hospitality environment.

Qualifications

• A college/university degree and at least two years of relevant F&B experience.
• Excellent command of written and spoken English and presentation skills.
• Computer literacy with effective communication skills.

Responsibilities

• Prepare schedules for all employees according to forecast and staffing guidelines.
• Conduct regular training sessions with the assigned team.
• Evaluate performance and develop team members for promotions.
• Set up the outlet according to meal settings and opening hours.
• Arrange welcome and seating of guests with Hostess assistance.
• Maintain professional and friendly relations with patrons.
• Build and update the outlet's database of regular guests.
• Conduct outlet inspections to ensure cleanliness and maintenance standards.
• Involve in promotional activities for the outlet.

Skills

Effective communication

Presentation skills

Education

Bachelor's degree

Job description

Al Ain Rotana in Al Ain is seeking an Outlet Manager to lead a restaurant, ensuring top quality F&B products and personalized service while meeting financial goals. You will schedule staff, train teams, manage guest seating, and drive promotions to enhance customer satisfaction.

The ideal candidate has a hands-on F&B background, strong English communication, and a passion for quality service in a hospitality environment.