Experienced Watch & Clock Technician

Al-Futtaim; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

Al-Futtaim Retail seeks a skilled Watch Technician to repair watches and clocks, ensuring high quality service and customer satisfaction. You will estimate authenticity and reparability, manage repair timelines, and document outcomes for accuracy and traceability.

Expect to engage with customers, maintain quality control, and help improve repair processes while supporting after-sales service initiatives across the brand. This role is based in our UAE retail operations.

Qualifications

• Completion of 10th standard education is required.
• Proven ability to perform professional watch and clock repairs.
• Experience communicating with customers and handling service tasks.

Responsibilities

• Perform professional and technical repairs of watches and clocks to ensure functionality and customer satisfaction.
• Achieve service targets by efficiently managing repair tasks and timelines.
• Provide technical estimates regarding authenticity and reparability of watches.
• Verify and monitor quality control checks to maintain high service standards.
• Document technical issues and contribute to process improvements.
• Maintain accurate service records and client communications.

Skills

Watch repair techniques

Customer interaction

Service-target discipline

Education

10th standard education

Tools

MS Excel

MS Word

Job description

Al-Futtaim Retail seeks a skilled Watch Technician to repair watches and clocks, ensuring high quality service and customer satisfaction. You will estimate authenticity and reparability, manage repair timelines, and document outcomes for accuracy and traceability.

Expect to engage with customers, maintain quality control, and help improve repair processes while supporting after-sales service initiatives across the brand. This role is based in our UAE retail operations.