Expert Watch & Clock Repair Technician

Al-Futtaim; Dubai; On-site; AED 60,000 - 110,000; Full time

Job summary

Al-Futtaim Retail in Dubai is seeking a Watch Technician to perform high-quality repairs and maintenance on watches and clocks, ensuring customer satisfaction through after-sales service.

You will evaluate authenticity and reparability, manage documentation, and support the sales team by delivering accurate repair estimates and reliable service. The role emphasizes meticulous work, strong technical skills, and excellent customer communication.

Qualifications

• Completed 10th Standard education.
• 5+ years in a service technician role for watches/clocks.
• Strong knowledge of watches and the watch industry.
• Proficient in MS Excel and Word.
• Excellent customer interaction and communication skills.

Responsibilities

• Perform professional and technical repairs of watches and clocks to industry standards.
• Evaluate and provide technical estimates on authenticity and reparability of watches.
• Verify and monitor quality control to ensure service standards are met.
• Document technical issues and feedback to improve service efficiency.
• Follow up and manage technical records for accurate service history.

Skills

Watch repairs

Estimate authenticity

Quality control

Documentation

Customer service

Education

10th Standard education

Tools

MS Excel

MS Word

Job description

Al-Futtaim Retail in Dubai is seeking a Watch Technician to perform high-quality repairs and maintenance on watches and clocks, ensuring customer satisfaction through after-sales service.

You will evaluate authenticity and reparability, manage documentation, and support the sales team by delivering accurate repair estimates and reliable service. The role emphasizes meticulous work, strong technical skills, and excellent customer communication.