Executive Housekeeper

JA Resorts & Hotels; Dubai; On-site; AED 200,000 - 280,000; Full time

Job summary

JA Ocean View Hotel in Dubai is seeking an Executive Housekeeper to lead a dedicated housekeeping team, ensure pristine guest rooms, and maintain exceptional public areas. This role focuses on training, safety, and delivering memorable experiences in a luxury beachfront setting.

The ideal candidate has 5+ years in a similar leadership role in quality hotel environments, with a hospitality management degree preferred and GCC experience considered advantageous.

Qualifications

• Minimum 5 years' experience in a similar leadership role within a quality hotel environment.
• Degree or Diploma in Hospitality Management preferred.
• GCC hospitality experience is an advantage.
• Strong leadership and team development skills.
• Excellent communication and organizational abilities.
• A genuine passion for guest service and creating exceptional experiences.

Responsibilities

• Lead and inspire the housekeeping and laundry teams
• Drive exceptional quality, productivity, and guest satisfaction standards
• Ensure flawless presentation of guest rooms, public areas, and back-of-house spaces
• Champion training, development, and engagement within your team
• Manage VIP room inspections and operational audits
• Resolve guest concerns with professionalism, empathy, and care
• Collaborate with hotel leaders to deliver memorable guest experiences
• Uphold the highest standards of safety, hygiene, and operational excellence

Skills

Strong leadership

Excellent communication

Organizational abilities

Education

Degree or Diploma in Hospitality Management preferred

Job description

Make Every Detail Matter

Executive Housekeeper

JA Ocean View Hotel | Dubai

Some guests remember the view. Others remember the service.

But behind every exceptional stay is a leader who ensures every room, every corridor, every touchpoint reflects true hospitality.

At JA Ocean View Hotel, we are looking for an inspiring Executive Housekeeper to lead with passion, elevate standards, and create an environment where both guests and colleagues feel genuinely cared for.

The Opportunity

This is more than managing housekeeping operations.

It's about creating spaces that feel welcoming, experiences that feel effortless, and a culture where excellence becomes second nature.

As our Executive Housekeeper, you will lead a dedicated team responsible for delivering exceptional cleanliness, comfort, and service while fostering an atmosphere that embodies the spirit of JA Hotels & Resorts.

You Will

• Lead and inspire the housekeeping and laundry teams
• Drive exceptional quality, productivity, and guest satisfaction standards
• Ensure flawless presentation of guest rooms, public areas, and back-of-house spaces
• Champion training, development, and engagement within your team
• Manage VIP room inspections and operational audits
• Resolve guest concerns with professionalism, empathy, and care
• Collaborate with hotel leaders to deliver memorable guest experiences
• Uphold the highest standards of safety, hygiene, and operational excellence

We Are Looking For

• Minimum 5 years' experience in a similar leadership role within a quality hotel environment
• Degree or Diploma in Hospitality Management preferred
• Strong leadership and team development skills
• GCC hospitality experience is an advantage
• Excellent communication and organizational abilities
• A genuine passion for guest service and creating exceptional experiences

Why JA Resorts & Hotels?

At JA Resorts & Hotels, hospitality is not just what we do. It's who we are.

We are:

REAL

Authentic in every interaction.

FRESH

Always looking for better ways to serve, innovate, and grow.

WARM

Creating meaningful connections that make people feel they truly belong.

And above all, we believe in one simple promise:

GIVING OUR ALL

Every guest. Every colleague. Every day.

If you're ready to lead with purpose and make a lasting impact at one of Dubai's leading beachfront destinations, we'd love to hear from you.

Join the JA Family. Give Your All.

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