EWM Super User

Iron Mountain Incorporated; Dubai; Híbrido; AED 240.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Professional growth opportunities

Descripción de la vacante

Iron Mountain Incorporated seeks an experienced SAP Extended Warehouse Management (EWM) Specialist to join our distribution center operations team in Dubai. You will provide reliable system support, ensure robust application performance, and maintain seamless daily operations across the supply chain.

Responsibilities include level 1 support, health checks, testing (UAT, regression, integration), hyper-care, and creating training materials plus SOPs for the shop floor.

Formación

• 4+ years of experience in SAP EWM and Warehouse Management Systems (WMS).
• Strong data analysis and reporting skills.
• Experience as technical single point of contact (SPOC) for operational inquiries.
• Bachelor's degree in computer science, logistics, or equivalent.

Responsabilidades

• Provide level 1 support, perform system health checks, and troubleshoot SAP EWM issues for the distribution center.
• Conduct user acceptance testing, regression testing, integration testing, and hyper-care support for new project implementations and system updates.
• Develop and update training materials, provide SOPs to the shop floor, and assist teammates on system functionalities and technical processes.

Conocimientos

SAP EWM

WMS

Data analysis

Stakeholder management

SPOC

Educación

Bachelor's degree in computer science, logistics, or equivalent

Herramientas

SAP

Excel

SQL

Descripción del empleo

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced SAP Extended Warehouse Management Specialist to join our distribution center operations team. In this role, you will be responsible for providing reliable system support, ensuring robust application performance, and maintaining seamless daily operations across the supply chain. Our distribution team collaborates closely to drive operational excellence and support critical business technology.

What You'll Do

• Provide level 1 support, perform system health checks, and troubleshoot warehouse management system related issues for the distribution center.
• Conduct user acceptance testing, regression testing, integration testing, and hyper-care support for new project implementations and system updates.
• Develop and update training materials, provide standard operating procedures to the shop floor, and assist teammates on system functionalities and technical processes.

What You'll Bring

• 4 plus years of experience in Systems, Applications, and Products - Extended Warehouse Management (SAP EWM) and Warehouse Management Systems (WMS).
• Strong technology skills, including proficiency in data analysis tools to create queries and reports, alongside strong spreadsheet expertise.
• Proven ability in end-to-end customer implementations, stakeholder management, and serving as a technical single point of contact (SPOC) for operational inquiries.
• Bachelor's degree in computer science, logistics, or an equivalent field.

What We Offer

• Competitive compensation and benefits aligned with experience.
• Opportunities for continuous learning and professional growth.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.