Senior SAP EWM Specialist & System Expert

Iron Mountain Incorporated; Dubai; Hybrid; AED 240,000 - 420,000; Full time

Benefits offered by this job

Competitive compensation

Professional growth opportunities

Job summary

Iron Mountain Incorporated seeks an experienced SAP Extended Warehouse Management (EWM) Specialist to join our distribution center operations team in Dubai. You will provide reliable system support, ensure robust application performance, and maintain seamless daily operations across the supply chain.

Responsibilities include level 1 support, health checks, testing (UAT, regression, integration), hyper-care, and creating training materials plus SOPs for the shop floor.

Qualifications

• 4+ years of experience in SAP EWM and Warehouse Management Systems (WMS).
• Strong data analysis and reporting skills.
• Experience as technical single point of contact (SPOC) for operational inquiries.
• Bachelor's degree in computer science, logistics, or equivalent.

Responsibilities

• Provide level 1 support, perform system health checks, and troubleshoot SAP EWM issues for the distribution center.
• Conduct user acceptance testing, regression testing, integration testing, and hyper-care support for new project implementations and system updates.
• Develop and update training materials, provide SOPs to the shop floor, and assist teammates on system functionalities and technical processes.

Skills

SAP EWM

WMS

Data analysis

Stakeholder management

SPOC

Education

Bachelor's degree in computer science, logistics, or equivalent

Tools

SAP

Excel

SQL

Job description

Iron Mountain Incorporated seeks an experienced SAP Extended Warehouse Management (EWM) Specialist to join our distribution center operations team in Dubai. You will provide reliable system support, ensure robust application performance, and maintain seamless daily operations across the supply chain.

Responsibilities include level 1 support, health checks, testing (UAT, regression, integration), hyper-care, and creating training materials plus SOPs for the shop floor.