European Customs Specialist Coordinate

General Motors; Abu Dhabi; Hybrid; AED 480,000 - 720,000; Full time

Job summary

General Motors in Dubai seeks an experienced European Customs Specialist Coordinate to lead customs and trade compliance for EU imports/exports, cross-border activity, and advisory support for multiple teams. You will drive governance, analytics, and continuous process improvements across the supply chain while maintaining strong regulatory alignment.

The role requires 6+ years in customs operations, fluency in English, and deep knowledge of EU and global trade rules.

Qualifications

• Bachelor’s degree in International Trade, Supply Chain, Logistics, Business, Finance, Law, or related field.
• 6+ years of experience in customs operations, including import and export activities.
• Extensive knowledge of European and international customs laws and regulations.
• Knowledge of tariff classification, free trade agreements, export controls, and trade compliance.
• Fluency in English.
• Working knowledge of SAP and ERP global trade automation solutions.
• Ability to collaborate across functions and management levels to support a global compliance program.
• Strong analytical, oral, and written communication skills.

Responsibilities

• Lead European customs and trade compliance operations across imports, exports, and cross-border activities.
• Provide regulatory guidance on EU customs requirements including valuation, tariff classification, origin, preferential trade agreements, T1 transit procedures, and ATA Carnets.
• Manage customs brokers and logistics providers, including service quality, reporting, performance, and compliance risk oversight.
• Coordinate customs audits, authority inquiries, documentation retention, regulatory reporting, and internal compliance controls.
• Support duty and tax reconciliation, customs entry validation, broker invoice reviews, and Finance and Tax reporting requirements.
• Develop customs KPIs, broker performance metrics, risk indicators, and leadership reporting dashboards.
• Monitor regulatory developments such as CBAM, EUDR, F-Gas, and EPR and partner cross-functionally to implement compliant trade processes.

Skills

English fluency

Analytical skills

Communication skills

Cross-functional collaboration

Independent in fast-paced environments

Education

Bachelor’s degree in International Trade

Tools

SAP

ERP systems

Job description

Job description

Job Description

Work Arrangement

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Dubai Headquarters three times per week or other frequency dictated by the business.

The Role

The European Customs Specialist Coordinate - GM Europe - will lead customs and trade compliance operations across Europe, serving as a key advisor on EU import, export, and cross-border activity. This role partners with teams including CCA, Sales, GM Defense, Cruise, GM Motorsport, Finance, Tax, Logistics, Legal, and Supply Chain to deliver compliant, efficient, and cost-effective trade operations. The position oversees broker governance, regulatory compliance, customs reporting, and risk management while helping the business navigate evolving European trade requirements. This role also supports operational excellence through strong analytics, stakeholder collaboration, and continuous process improvement.

What You’ll Do

• Lead European customs and trade compliance operations across imports, exports, and cross-border activities.
• Provide regulatory guidance on EU customs requirements including valuation, tariff classification, origin, preferential trade agreements, T1 transit procedures, and ATA Carnets.
• Manage customs brokers and logistics providers, including service quality, reporting, performance, and compliance risk oversight.
• Coordinate customs audits, authority inquiries, documentation retention, regulatory reporting, and internal compliance controls.
• Support duty and tax reconciliation, customs entry validation, broker invoice reviews, and Finance and Tax reporting requirements.
• Develop customs KPIs, broker performance metrics, risk indicators, and leadership reporting dashboards.
• Monitor regulatory developments such as CBAM, EUDR, F-Gas, and EPR and partner cross-functionally to implement compliant trade processes.

Your Skills & Abilities

• Bachelor’s degree in International Trade, Supply Chain, Logistics, Business, Finance, Law, or a related field.
• 6+ years of experience in customs operations, including import and export activities.
• Extensive knowledge of European and international customs laws and regulations.
• Knowledge of tariff classification, free trade agreements, export controls, and trade compliance.
• Fluency in English.
• Working knowledge of SAP and ERP global trade automation solutions.
• Knowledge of Supply Chain, International Trade, and Logistics.
• Experience with compliance, integrity, or customs-related work.
• Ability to collaborate across functions and management levels to support a global compliance program.
• Strong analytical, oral, and written communication skills, with the ability to work independently in a fast-paced and ambiguous environment.

What Will Give You A Competitive Edge

• Fluency in one or more non-English European languages.
• Familiarity with project management and matrix leadership structures.
• Working knowledge of Dubai Trade and TMSii for Middle East support activities.
• Experience supporting customs programs such as inward/outward processing, temporary imports/exports, returned goods relief, and AEO.
• Process improvement mindset with experience using or learning tools such as KNIME, PowerBI, Access, Excel, Teams, SAP, and AI-enabled simplification tools.
• Demonstrated ability to research, interpret, and apply customs or tax legislation to improve controls and efficiency.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.