ETRM Analyst

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

HUMAN-AI-Z Nexus Technology is seeking an experienced ETRM Application & IT Support Analyst to join a leading energy and commodities team in Dubai. You will provide functional and technical support for ETRM applications, manage static data, and develop automation and reporting solutions with Microsoft Power Platform.

You will collaborate with trading, risk, finance and IT groups, build Power BI dashboards, run SQL queries, and help optimize processes across the deal lifecycle, settlements and

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering or related field.
• 5–6 years IT experience in application/business systems support.
• 2–3 years experience supporting ETRM/CTRM platforms.
• Experience in energy/commodities trading environments.
• Understanding of trade lifecycle, risk management, settlements and invoicing.
• Hands-on ETRM static data management and system administration.
• Proficient in Power Apps, Power Automate and Power BI.
• Strong SQL Server and relational database knowledge.
• Experience with data extraction, validation, reconciliation and reporting.
• Understanding of APIs, integrations and enterprise data flows.
• Experience in production/application support environments.

Responsibilities

• Provide day-to-day functional and technical support for ETRM applications.
• Manage static/master data including counterparties, products, pricing curves, locations and portfolios.
• Troubleshoot issues across trading, operations, risk, finance and back office.
• Monitor application performance and identify opportunities for improvement.
• Work with vendors, business users and IT teams on incidents, enhancements and system upgrades.
• Develop automation solutions using Microsoft Power Apps and Power Automate.
• Build and maintain Power BI dashboards, reports and KPI solutions.
• Perform SQL queries, data validation, reconciliation and troubleshooting.
• Support user access, security administration and system configuration.
• Maintain SOPs, technical documentation and user guides.
• Partner with business stakeholders to identify opportunities for automation and operational efficiency.

Skills

ETRM knowledge

Data analysis

SQL queries

Production support

API integrations

Education

Bachelor's degree in Computer Science, IT, Engineering

Tools

Power Apps

Power Automate

Power BI

SQL Server

Job description

We are currently supporting a leading organisation within the energy and commodities sector in hiring an experienced ETRM Application & IT Support Analyst. The role will focus on supporting business-critical ETRM applications, managing static/master data, troubleshooting application issues, and developing automation and reporting solutions using Microsoft Power Platform.

Key Responsibilities

• Provide day-to-day functional and technical support for ETRM applications.
• Manage static/master data including counterparties, products, pricing curves, locations and portfolios.
• Troubleshoot issues across Trading, Operations, Risk, Finance and Back Office functions.
• Monitor application performance and identify opportunities for improvement.
• Work with vendors, business users and IT teams on incidents, enhancements and system upgrades.
• Develop automation solutions using Microsoft Power Apps and Power Automate.
• Build and maintain Power BI dashboards, reports and KPI solutions.
• Perform SQL queries, data validation, reconciliation and troubleshooting.
• Support user access, security administration and system configuration.
• Maintain SOPs, technical documentation and user guides.
• Partner with business stakeholders to identify opportunities for automation and operational efficiency.

Requirements

• Bachelor's degree in Computer Science, IT, Engineering or a related discipline.
• 5-6 years of overall IT experience, particularly in application/business systems support.
• 2-3 years of experience supporting ETRM/CTRM platforms.
• Experience within energy, commodities, trading or oil & gas environments.
• Understanding of the trade lifecycle, deal capture, risk management, settlements and invoicing.
• Hands-on experience with ETRM static data management and system administration.
• Strong experience with Power Apps, Power Automate and Power BI.
• Good knowledge of SQL Server and relational databases.
• Experience with data extraction, validation, reconciliation and reporting.
• Understanding of APIs, integrations and enterprise application data flows.
• Experience working in production/application support environments.