ERP Support & Implementation Engineer

MAS Technologies L.L.C; Dubai; On-site; AED 134,000 - 223,000; Full time

Job summary

MAS Technologies L.L.C is seeking a Support Implementation Engineer in Dubai to guide customers from day one, support implementations, and troubleshoot challenges to keep operations running smoothly. The role involves hands-on, on-site work with travel and a strong focus on delivering value to manufacturing clients in the GCC.

Ideal candidates bring 1–2 years in software support or implementation, solid SQL skills, and excellent English communication to partner with clients confidently.

Qualifications

• 1–2 years in software support or implementation.
• Hands-on SQL skills for querying and troubleshooting.
• Strong written and spoken English with good client-facing communication.

Responsibilities

• Guide our customers from day one through implementation.
• Manage smooth software deployments and ensure successful configurations.
• Troubleshoot issues to keep customer operations running smoothly.
• Coordinate on-site visits and travel as required.

Skills

SQL

Communication

ERP knowledge

Job description

We re Hiring Join MAS Technologies as a Support Implementation Engineer Are you a tech-savvy problem solver looking to make a tangible impact For nearly three decades MAS Technologies has been the digital backbone of the concrete readymix precast and manufacturing sectors across the GCC We build and support proprietary our ERP and SaaS products that power our customers daily operations and we need you to help them get the absolute most out of our solutions We are looking for a dynamic Support Implementation Engineer to guide our customers from day one manage smooth implementations and troubleshoot challenges to keep their businesses running without a hitch

Where You ll Be

This is an exciting dynamic role based out of Dubai with hands-on onsite work and travel involved If you love a mix of desk work and on-the-ground client interaction this is for you

Why MAS Technologies

Why MAS Technologies You won t just be fixing tickets you ll be an operational partner to industries that literally build the world around us You'll gain incredible exposure travel and grow your career with a legacy company that values innovation

What You'll Bring to the Table

• Experience: 1 to 2 years in software support or implementation.
• Technical Chops: Hands-on SQL skills for querying, investigating, and troubleshooting.
• Communication: Strong written and spoken English, paired with excellent people skills to guide our clients with confidence.

Bonus Points If You Have

• Prior experience in ERP domain implementation and support.
• Exposure to manufacturing operations (experience with concrete products is a massive plus!).