Dubai, United Arab Emirates | Posted on 09/09/2026
tech carrot is a leading global ITservice provider and partner in digital transformation offering cost-effective,customer-centric, and cutting-edge digital solutions to clients worldwide.
founded in 2016, tech carrot is headquartered in Dubai, UAE. Being a people-oriented organization with philosophy of \"We care\" as our core DNA, tech carrot continually focuses on new initiatives and strategies to increase overall employeeexperience by providing a plethora of platforms to drive employee development,overall efficiency, increase overall employee satisfaction. With over 200+technology specialists who are engaged and motivated we are growing at 20% a year-on-year since inception.
We offer cutting-edge services across multipleindustries and deliver seamless customer experiences, ensuring high value andrapid growth for our clients. tech carrot has earned wide recognition as areliable partner for organizations across the globe because of its professionalapproach and strong delivery capabilities. The Middle East and Africa arehandled by UAE operations, while APAC is handled by India operations. We havealso expanded in the USA and the Netherlands as well.
Office Location
Dubai
Job Description
We are looking for a highly proactive and execution-oriented ERP Project Lead / Business Analyst to support multiple ongoing ERP and business transformation initiatives.
The ideal candidate will act as the bridge between businessusers, project teams, IT, and implementation partners, ensuring seamlesscoordination, timely decision-making, effective communication, and successfulexecution of project activities.
The primary focus of this role is project execution,stakeholder coordination, CRP facilitation, UAT management, issue tracking, andbusiness engagement across supply chain, Logistics and Manufacturing. Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) is preferred but not mandatory.
Key Responsibilities
Project Coordination & Execution
- Supportmultiple project work streams and delivery timelines simultaneously.
- Coordinateproject activities between business teams, IT teams, vendors, andimplementation partners.
- Trackproject milestones, risks, issues, dependencies, and action items.
- Ensuretimely follow-up and closure of project deliverables.
- Organizeand facilitate project meetings, workshops, and status review sessions.
- Prepareproject status reports and management updates.
Business Engagement & Stakeholder Management
- Actas the primary coordination point between business users and projectteams.
- Facilitaterequirement clarification discussions and business workshops.
- Buildstrong relationships with key stakeholders and business process owners.
- Ensurebusiness concerns and requirements are properly captured and addressed.
- Drivecollaboration across departments and project teams.
CRP, UAT & Business Readiness
- Planand coordinate Conference Room Pilot (CRP) sessions.
- ManageUser Acceptance Testing (UAT) activities and schedules.
- Prepareand review test scenarios, test scripts, and business validations.
- Tracktesting progress, defects, and resolution activities.
- Coordinatebusiness sign-off and deployment readiness activities.
Documentation & Reporting
- Preparemeeting minutes, action trackers, and project documentation.
- Maintainproject logs, issue registers, and decision records.
- Followup with stakeholders to ensure actions are completed on time.
- Supportgovernance and project reporting requirements.
- Assistwith deployment planning and execution activities.
- Coordinatego-live readiness reviews.
- Supportpost-go-live issue management and business stabilization activities.
- Ensuresmooth transition from project implementation to business operations.
Requirements
Required Qualifications
- Bachelor’sdegree in business administration, Finance, Accounting, InformationTechnology, Engineering, or related discipline.
- 10+years of experience in ERP implementation, business transformation, orproject coordination roles.
- Experienceworking with cross-functional business and IT teams.
- Strongunderstanding of project delivery lifecycle, CRP, UAT, and go-liveactivities.
Preferred Experience
- Experiencewith Microsoft Dynamics 365, SAP, Oracle, or other ERP systems.
- Exposureto Finance, Procurement, Supply Chain, logistics and Manufacturing.
- Experiencein Construction, Real Estate, Manufacturing, or Industrial sectors.
- ProjectManagement certification (PMP, PRINCE2, Agile, Scrum) is an advantage.
Key Skills
Functional & Coordination Skills
- BusinessProcess Understanding
- StakeholderManagement
- RequirementGathering
- BusinessWorkshops Facilitation
- CRP& UAT Coordination
- ProjectTracking & Follow-up
- Risk& Issue Management
- Documentation& Reporting
Personal Attributes
- Strongownership and accountability.
- Excellentcommunication and interpersonal skills.
- Highlyorganized and detail oriented.
- Abilityto manage multiple priorities simultaneously.
- Strongproblem-solving and coordination skills.
- Delivery-focusedmindset with a hands-on approach.