ERP Implementation Engineer

Coral Business Solutions; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Coral Business Solutions in Dubai is seeking an ERP Implementation Engineer with 2+ years of ERP deployment experience. You will work with customers and internal technical teams to understand requirements, configure ERP solutions, run tests, and deliver training and go-live support.

The role requires strong ERP knowledge, excellent communication, and the ability to coordinate with developers and offshore teams to ensure on-time project delivery and customer satisfaction.

Qualifications

• 2+ years in ERP implementation, consulting, or a related role.
• Good understanding of ERP applications from both functional and technical perspectives.
• Hands-on experience with ERP implementation and configuration.
• Strong requirement-gathering and business process analysis skills.
• Experience conducting customer meetings, workshops, and end-user training.
• Ability to work effectively with developers and offshore technical teams.
• Good troubleshooting and problem-solving skills.
• Strong documentation and report-writing abilities.
• Excellent communication and customer relationship skills.
• Ability to manage multiple tasks and meet project deadlines.
• Good decision-making and analytical skills.
• Ability to work independently as well as part of a team.
• UAE or GCC experience will be an added advantage.

Responsibilities

• Assist customers throughout the ERP implementation and deployment process.
• Configure ERP applications based on approved customer requirements.
• Conduct end-user training for relevant ERP modules.
• Provide post-sales and post-implementation support.
• Gather, document, and analyze customer business requirements.
• Participate in business process analysis and customer workshops.
• Assist with ERP solution design, configuration, and integration activities.
• Work closely with developers, offshore teams, sales teams, technical consultants, and project managers.
• Participate in all stages of the ERP implementation lifecycle.
• Collect, validate, and prepare customer data for implementation.
• Support system testing, user acceptance testing, validation, and go-live activities.
• Prepare user manuals, implementation documents, issue logs, customer query records, and resolution reports.
• Document business processes, workflows, and system configurations.
• Maintain positive and professional relationships with customers.
• Monitor implementation activities and follow up on outstanding issues.
• Ensure assigned tasks are completed within agreed timelines.
• Support successful ERP project delivery within the approved scope and budget.
• Provide regular updates to the Project Manager on project progress, issues, and customer requirements.

Skills

ERP Implementation

ERP Configuration

ERP Consulting

Business Process Analysis

Requirement Gathering

Customer Relationship Management

End-User Training

Project Coordination

Technical Coordination

Problem Solving

Decision Making

Communication Skills

Team Collaboration

Documentation and Report Writing

ERP Integration

Testing and Go-Live Support

Education

Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, Accounting, or a related field

Job description

Qualification

Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, Accounting, or a related field.

Qualification

Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, Accounting, or a related field.

Experience

2+ Years

Skills

• ERP Implementation
• ERP Configuration
• ERP Consulting
• Business Process Analysis
• Requirement Gathering
• Customer Relationship Management
• End-User Training
• Project Coordination
• Technical Coordination
• Problem Solving
• Decision Making
• Communication Skills
• Team Collaboration
• Documentation and Report Writing
• ERP Integration
• Testing and Go-Live Support

Industry

ERP Software / IT / ERP Consulting

Job Description

We are looking for an ERP Implementation Engineer in Dubai with 2+ years of experience in ERP implementation, configuration, business process analysis, customer support, and user training. The role involves working with customers and internal technical teams to understand business requirements, configure ERP solutions, conduct testing and training, and provide implementation and post-go-live support. The ideal candidate should have good ERP knowledge, strong communication skills, and the ability to work effectively with both customers and technical teams.

Responsiblity

• Assist customers throughout the ERP implementation and deployment process.
• Configure ERP applications based on approved customer requirements.
• Conduct end-user training for relevant ERP modules.
• Provide post-sales and post-implementation support.
• Gather, document, and analyze customer business requirements.
• Participate in business process analysis and customer workshops.
• Assist with ERP solution design, configuration, and integration activities.
• Work closely with developers, offshore teams, sales teams, technical consultants, and project managers.
• Participate in all stages of the ERP implementation lifecycle.
• Collect, validate, and prepare customer data for implementation.
• Support system testing, user acceptance testing, validation, and go-live activities.
• Prepare user manuals, implementation documents, issue logs, customer query records, and resolution reports.
• Document business processes, workflows, and system configurations.
• Maintain positive and professional relationships with customers.
• Monitor implementation activities and follow up on outstanding issues.
• Ensure assigned tasks are completed within agreed timelines.
• Support successful ERP project delivery within the approved scope and budget.
• Provide regular updates to the Project Manager on project progress, issues, and customer requirements.

Requirements

• 2+ years of experience in ERP implementation, ERP consulting, or a related role.
• Good understanding of ERP applications from both functional and technical perspectives.
• Hands‑on experience with ERP implementation and configuration.
• Strong requirement‑gathering and business process analysis skills.
• Experience conducting customer meetings, workshops, and end‑user training.
• Ability to work effectively with developers and offshore technical teams.
• Good troubleshooting and problem‑solving skills.
• Strong documentation and report‑writing abilities.
• Excellent communication and customer relationship skills.
• Ability to manage multiple tasks and meet project deadlines.
• Good decision‑making and analytical skills.
• Ability to work independently as well as part of a team.
• UAE or GCC experience will be an added advantage.

Perference

Candidates with 2+ years of hands‑on experience in ERP implementation or consulting will be preferred. Experience in ERP configuration, business process analysis, customer training, system integration, troubleshooting, and post-go-live support will be an advantage.

Candidates with UAE or GCC experience and strong customer‑facing skills will be given preference.

Location :

Dubai, UAE

Salary

Based on experience and qualifications