Enterprise App Support Lead for SAP/Salesforce

Techmax Technologies; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Techmax Technologies is seeking an experienced Application Support Lead to manage day-to-day operational support, incident resolution, and performance monitoring across enterprise systems. You will ensure stability, availability, and operational continuity of ID Scan solutions, Payment Gateways, Doxis, DocuSign, and SAP/Salesforce integrations, enabling seamless business processes.

Responsibilities include leading support activities for identity verification, payment platforms, and other managed

Responsibilities

• Manage day-to-day operational support, incident resolution, and performance monitoring of enterprise systems.
• Ensure stability, availability, and operational continuity of ID Scan solutions, Payment Gateway platforms, Doxis document management system, DocuSign digital signature platform, and other operational support applications integrated with SAP and Salesforce.
• Support operational platforms including ID Scan and identity verification systems; Payment Gateway platforms and transaction systems; Doxis document management system; DocuSign digital signature platform; Other enterprise support applications integrated with SAP and Salesforce.
• Maintain minimal disruption across business-critical support systems.

Job description

Techmax Technologies is seeking an experienced Application Support Lead to manage day-to-day operational support, incident resolution, and performance monitoring across enterprise systems. You will ensure stability, availability, and operational continuity of ID Scan solutions, Payment Gateways, Doxis, DocuSign, and SAP/Salesforce integrations, enabling seamless business processes.

Responsibilities include leading support activities for identity verification, payment platforms, and other managed