Enterprise AI Solutions Engineer

Visa Hunt; United Arab Emirates; On-site; AED 180,000 - 260,000; Full time

Job summary

ElevenLabs is seeking a Solutions Engineer to join a driven team unlocking the full potential of our voice AI platform for a growing enterprise clientele. You will scale technical solutions and support sales with architecture and demonstrations.

You'll collaborate with account executives, work directly with customer engineers, and develop self-service tools and documentation to empower customers to implement solutions independently.

Qualifications

• Strong customer-facing experience, translating needs into technical requirements.
• Ability to tailor support and solutions at scale.
• Excellent communication and collaboration with sales and product teams.

Responsibilities

• Collaborate with Account Executives to enhance the technical aspects of the sales process.
• Work directly with customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations communicating the product's value proposition.
• Create technical enablement resources to boost sales team effectiveness and fluency.
• Build self-service tools and documentation to empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns and work with product teams.

Skills

AI passion

Customer enablement

Pattern identification

Empathy

Technical integration

Customer collaboration

Python programming

Communication

Job description

ElevenLabs is seeking a Solutions Engineer to join a driven team unlocking the full potential of our voice AI platform for a growing enterprise clientele. You will scale technical solutions and support sales with architecture and demonstrations.

You'll collaborate with account executives, work directly with customer engineers, and develop self-service tools and documentation to empower customers to implement solutions independently.