Remote Enterprise Solutions Engineer - Middle East

Eleven Labs Inc.; United Arab Emirates; On-site; AED 257,069 - 367,242; Full time

Benefits offered by this job

Annual discretionary stipend for professional development

Annual discretionary stipend for social travel

Monthly co-working stipend if not near main hubs

Annual company offsite

Job summary

Eleven Labs Inc. is seeking a Solutions Engineer to leverage our voice AI platform, working with customers to architect solutions and improve sales processes. This role emphasizes technical support, collaboration with Account Executives, and creating resources that enhance customer implementation. Candidates should have a passion for AI, experience in customer interactions, and proficiency in Python. The position offers a remote work option with numerous growth and learning opportunities as part of a dynamic team.

Qualifications

• Strong technical background to help customers integrate solutions.
• Experience with customers, even in informal settings is valuable.
• Ability to identify patterns for standardization and scaling.

Responsibilities

• Collaborate with Account Executives on the sales process.
• Work directly with customer technical contacts to provide support.
• Create technical resource materials to enhance sales effectiveness.
• Craft demonstrations showcasing product value.

Skills

Proficient in Python

Technical support experience

Empathy for customers

Excellent communication skills

Job description

Eleven Labs Inc. is seeking a Solutions Engineer to leverage our voice AI platform, working with customers to architect solutions and improve sales processes. This role emphasizes technical support, collaboration with Account Executives, and creating resources that enhance customer implementation. Candidates should have a passion for AI, experience in customer interactions, and proficiency in Python. The position offers a remote work option with numerous growth and learning opportunities as part of a dynamic team.