Engineering Shift Lead — Luxury Hotel Maintenance

IHG Hotels & Resorts; Dubai; In loco; AED 67.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Room discounts

Training programs

Descrizione del lavoro

IHG Hotels & Resorts in Dubai Festival City is seeking a Guest Experience Specialist to welcome guests with warmth and provide exceptional service across our four-hotel cluster. You will engage with guests, coordinate maintenance requests, and ensure a memorable stay while upholding our brand standards and safety guidelines.

We value friendly, energetic individuals with strong English communication who can adapt to guest priorities and work across teams to deliver impeccable service and room

Competenze

• At least 2 years prior experience in a similar role in a 4*-5* property.
• Good communication skills.
• Good command of English.

Mansioni

• Maintain the hotel in your qualified trade to the desired standard shift inspection and rectification.
• Knowledge of Fire Alarm System network/ELV system network such as EBS, PA system, CCTV, ANPR etc.
• Knowledge of Fire Fighting System network/Kitchen hood Ansul system, LPG monitoring system.
• Experience in AutoCAD.
• Complete work orders as requested by the Chief Engineer to meet customer requirements.
• Initiate/identify project work required throughout the hotel.
• Implement and action the preventative maintenance program.
• Demonstrate flexibility in changing the work schedule in light of guest priorities.

Conoscenze

2+ years experience in 4-5* property

Good communication skills

English proficiency

Strumenti

AutoCAD

Descrizione del lavoro

IHG Hotels & Resorts in Dubai Festival City is seeking a Guest Experience Specialist to welcome guests with warmth and provide exceptional service across our four-hotel cluster. You will engage with guests, coordinate maintenance requests, and ensure a memorable stay while upholding our brand standards and safety guidelines.

We value friendly, energetic individuals with strong English communication who can adapt to guest priorities and work across teams to deliver impeccable service and room