Engineering Shift Lead - Hotel Maintenance & Operations

Kimpton Hotels & Restaurants; United Arab Emirates; In loco; AED 90.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Room discounts

Training programs

Descrizione del lavoro

Holiday Inn & Suites Dubai Festival City is seeking a Guest Experience Specialist. You will welcome guests warmly, support their stay, and collaborate with a large team across the InterContinental Hotels Group complex to ensure memorable experiences.

The role requires 2+ years in a similar 4-5* property, strong English communication, and a customer-focused approach. The hotel offers room discounts, robust training, and a commitment to wellbeing and inclusion.

Competenze

• At least 2 years prior experience in a similar role in a 4*-5* property.
• Good communication skills.
• Good command of English.

Mansioni

• Maintain the hotel in your qualified trade to the desired standard shift inspection and rectification.
• Knowledge of Fire Alarm System network/ELV system network such as EBS, PA system, CCTV, ANPR etc.
• Knowledge of Fire Fighting System network/Kitchen hood Ansul system, LPG monitoring system.
• Knowledge of (DM) Dubai Municipality and (DCD) Dubai Civil Defence regulations.
• Experience in AutoCAD.
• Complete work orders as requested by the Chief Engineer to meet customer requirements.
• Initiate/identify project work required throughout the hotel.
• Implement and action the preventative maintenance program.
• Demonstrate flexibility in changing the work schedule in light of guest priorities.
• General building minor maintenance repairs.
• Ensure pool chemical level is in accordance with legislative requirements, is vacuumed and surrounding area maintained to standards established.
• Ensure plant rooms are checked and cleaned and are in operating order.
• Carry pager and respond to requests from departments regarding minor maintenance issues throughout the day.
• Conduct lighting checks to ensure all globes are in working order.
• Investigate reported faults for laundry and kitchen equipment.
• Carry out any minor repairs to guest rooms or public areas.
• Liaise directly with departments regarding the completion of work orders and prioritise in order of guest satisfaction.

Conoscenze

Guest experience

Communication skills

English proficiency

Strumenti

AutoCAD

Descrizione del lavoro

Holiday Inn & Suites Dubai Festival City is seeking a Guest Experience Specialist. You will welcome guests warmly, support their stay, and collaborate with a large team across the InterContinental Hotels Group complex to ensure memorable experiences.

The role requires 2+ years in a similar 4-5* property, strong English communication, and a customer-focused approach. The hotel offers room discounts, robust training, and a commitment to wellbeing and inclusion.