Engineering Sales Support Specialist

NAFFCO; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

NAFFCO in Abu Dhabi seeks a Sales Assistant with an engineering background to join our commercial team. The role supports sales activities across client engagement, technical coordination, order processing and administrative functions to ensure professional service delivery.

The ideal candidate has a Diploma or Bachelor''s in Electrical, Mechanical, Civil or related engineering discipline, with about 13 years in sales support or engineering-related commercial roles.

Qualifications

• Diploma or Bachelor's in Electrical, Mechanical, Civil, or related engineering.
• 13+ years of experience in sales support or engineering-related commercial roles.
• Fluency in English; based in Abu Dhabi; driving licence an advantage.

Responsibilities

• Prepare technical quotations, proposals, and compliance documents.
• Review client inquiries and drawings; coordinate with engineering teams for submissions.
• Process customer orders and track delivery with logistics and operations.
• Act as first point of contact for customers; escalate complex issues as needed.
• Maintain CRM, pricing, product data, and technical specifications.
• Prepare tender and bid documentation, including datasheets and compliance statements.
• Coordinate meetings, technical presentations, and client visits.
• Support invoicing and project handover documentation.
• Prepare sales and performance reports for management.

Skills

Engineering Background

Customer Service

Organisation

Communication

IT Literacy

Attention to Detail

Education

Diploma or Bachelor''s in Electrical/Mechanical/Civil or related engineering

Tools

MS Office

CRM systems

Job description

NAFFCO in Abu Dhabi seeks a Sales Assistant with an engineering background to join our commercial team. The role supports sales activities across client engagement, technical coordination, order processing and administrative functions to ensure professional service delivery.

The ideal candidate has a Diploma or Bachelor''s in Electrical, Mechanical, Civil or related engineering discipline, with about 13 years in sales support or engineering-related commercial roles.