Employee Housing & Accommodation Coordinator

Rixos Hotels; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Discounted hotel rates for staff

Learning programs through Accor Academ

Career development across properties

CSR initiatives like Planet 21

Job summary

Accor is seeking an Accommodation Agent to manage employee housing, ensuring safety, comfort, and compliance with company policies. You will coordinate room assignments, maintenance, and communications with providers.

Join a diverse, hospitality-focused team at our Abu Dhabi property, supporting onboarding and ongoing accommodation operations while delivering superior care to colleagues and guests.

Qualifications

• 2–4 years of experience in employee accommodation, HR administration, hospitality or similar.
• Experience managing staff accommodation or residential facilities is an advantage.
• Experience with maintenance contractors or external service providers preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and administrative abilities.
• Able to manage multiple accommodation requests simultaneously.
• Fluent English; additional languages are a plus.
• Willing to work flexible hours for emergencies.

Responsibilities

• Manage employee accommodation allocation, room assignments, transfers, and check-ins/check-outs.
• Maintain accurate accommodation records and occupancy reports.
• Coordinate with employees regarding accommodation requests and concerns.
• Liaise with landlords, providers, maintenance teams, and contractors.
• Conduct regular inspections and report maintenance or safety issues.
• Follow up on repairs, cleaning, pest control, utilities and other services.
• Ensure facilities meet company standards for cleanliness and welfare.
• Handle employee complaints and resolve issues promptly.
• Assist new employees with onboarding housing arrangements.
• Monitor occupancy levels and identify available rooms.
• Prepare regular occupancy, cost, and maintenance reports.

Skills

Communication skills

Interpersonal skills

Organizational skills

Administrative skills

Microsoft Office

HRIS systems

Fluent English

Multicultural awareness

Flexibility

Tools

Microsoft Office Suite

HRIS systems

Job description

Accor is seeking an Accommodation Agent to manage employee housing, ensuring safety, comfort, and compliance with company policies. You will coordinate room assignments, maintenance, and communications with providers.

Join a diverse, hospitality-focused team at our Abu Dhabi property, supporting onboarding and ongoing accommodation operations while delivering superior care to colleagues and guests.