EMEA Director of Technical Services & Strategy

FreeBalance; Dubai Emirate; Hybrid; AED 350,000 - 550,000; Full time

Job summary

FreeBalance seeks a Director of Technical Services to lead the strategy and execution of technical services across Europe, the Middle East, and Africa. You will supervise the Global Services team and advise the VP of Global Services on project implementations worldwide.

You will shape data migration strategies, build deployment tools, and work with cross-functional teams from Ottawa to deliver the FreeBalance Accountability Suite and related public financial management reforms.

Qualifications

• Bachelor's/Master's degree in Information Technology or related field.
• Proven experience leading globally distributed services teams.
• PMI Certification and other IT certifications preferred.
• Excellent written and spoken English; able to travel internationally.

Responsibilities

• Set technical service strategy and execution across global locations.
• Oversee data migration strategies and deployment models for client projects.
• Collaborate with R&D and cross-functional teams to design interfaces and training.
• Direct day-to-day operations of the services team and coordinate with project managers.

Skills

Project management

Leadership

English communication

Strategic planning

Travel readiness

OKRs

Stakeholder management

Education

University degree in Information Technology

Tools

Tomcat

BIRT

MS SQL

Oracle databases

Windows OS

Job description

FreeBalance seeks a Director of Technical Services to lead the strategy and execution of technical services across Europe, the Middle East, and Africa. You will supervise the Global Services team and advise the VP of Global Services on project implementations worldwide.

You will shape data migration strategies, build deployment tools, and work with cross-functional teams from Ottawa to deliver the FreeBalance Accountability Suite and related public financial management reforms.