Elite In-Store Luxury Personal Shopper

Al Tayer Group Career site; Dubai; On-site; AED 90,000 - 180,000; Full time

Job summary

Al Tayer Group in Dubai seeks a Personal Shopper to initiate and drive a tailored selection for exclusive customers in-store, maximizing satisfaction and fostering loyalty through personalized interactions and curated luxury experiences at Ounass.

In this offline role, you will analyze preferences, recommend curated luxury products, offer previews of new arrivals, and invite clients to premium promotions and upscale events hosted by Ounass.

Qualifications

• 3-5 years retail experience of premium/lifestyle brands.
• Excellent client service and relationship skills.
• Strong interpersonal and communication abilities.
• Keen attention to detail and impeccable presentation.
• Discretion with client data and confidentiality.

Responsibilities

• Understand high-end customers' preferences in offline settings and recommend curated luxury selections.
• Analyze shopping behaviours to deliver highly personalized service and maintain a superior standard of customer care.
• Nurture luxury client relationships by offering exclusive previews, access to premium promotions, and invitations to upscale events hosted by Ounass.
• Provide insights to buying teams to curate opulent product assortments meeting high-end demand.
• Ensure confidentiality of customers' personal information and adhere to data protection standards.
• Maintain an up-to-date database of exclusive luxury customers and offline touchpoints to enable seamless experiences.
• Develop and grow relationships with luxury customers through offline interactions, expanding the Ounass Personal Shopping database.
• Monitor luxury offline market trends and competitors to keep Ounass at the forefront of luxury retail.

Skills

Premium luxury retail

Exceptional client service

Relationship-building

Strong communication

Attention to detail

Hospitality mindset

Languages: English

Job description

Al Tayer Group in Dubai seeks a Personal Shopper to initiate and drive a tailored selection for exclusive customers in-store, maximizing satisfaction and fostering loyalty through personalized interactions and curated luxury experiences at Ounass.

In this offline role, you will analyze preferences, recommend curated luxury products, offer previews of new arrivals, and invite clients to premium promotions and upscale events hosted by Ounass.