E‑Commerce Growth Lead

ROYAL ROSE COSMETICS; Dubai; On-site; AED 201,000 - 357,000; Full time

Job summary

ROYAL ROSE COSMETICS in Dubai is looking for an experienced E-Commerce Manager to oversee and grow online sales channels, including website and marketplaces. You will develop digital sales strategies, optimize the customer journey, and drive revenue and profitability.

The role requires strong knowledge of e-commerce operations, digital marketing, analytics, and CRM, with hands-on experience in platforms like Shopify, Magento, or WooCommerce, plus Google Analytics.

Qualifications

• Bachelor's degree in a related field.
• 3–5+ years of experience in e-commerce, digital retail, or online marketplace management.
• Experience managing an e-commerce website and/or major online marketplaces.
• Strong understanding of digital marketing, SEO, paid advertising, CRM, and online merchandising.
• Experience with e-commerce platforms such as Shopify, Magento, WooCommerce, or similar systems is preferred.
• Strong analytical and problem-solving skills.
• Proficiency with Google Analytics and reporting/BI tools.
• Excellent communication, organizational, and project management skills.
• Strong commercial awareness and understanding of online customer behavior.

Responsibilities

• Develop and execute the overall e-commerce strategy to achieve sales and profitability targets.
• Manage day-to-day operations of the company’s e-commerce website and online marketplaces.
• Maintain product listings, descriptions, pricing, images, inventory, promotions, and categorization.
• Monitor website performance, conversion rates, traffic, AOV, and other KPIs.
• Plan and execute online promotions, campaigns, seasonal offers, and product launches.
• Coordinate SEO, paid advertising, social media, email marketing, and other digital campaigns.
• Optimize navigation, product pages, checkout, and customer experience.
• Analyze sales and customer data to identify trends and opportunities.
• Manage marketplace accounts and ensure compliance with policies.
• Coordinate with inventory, warehouse, logistics, and customer service teams for order fulfillment.
• Monitor stock availability and minimize out-of-stock situations.
• Track competitors, market trends, pricing, and promotions.
• Prepare regular e-commerce performance reports and actionable recommendations.
• Manage relationships with technology providers, agencies, marketplaces, and other partners.
• Identify and implement new tools, technologies, and processes to improve e-commerce performance.
• Ensure online content, pricing, promotions, and brand presentation are accurate and consistent.
• Manage the e-commerce budget and monitor ROI.

Skills

Digital marketing

Analytics

Cross-functional collaboration

Project management

Education

Bachelor's degree in Business, Marketing, E-Commerce, Digital Marketing, or related field

Tools

Shopify

Magento

WooCommerce

Google Analytics

CRM

BI tools

Job description

ROYAL ROSE COSMETICS in Dubai is looking for an experienced E-Commerce Manager to oversee and grow online sales channels, including website and marketplaces. You will develop digital sales strategies, optimize the customer journey, and drive revenue and profitability.

The role requires strong knowledge of e-commerce operations, digital marketing, analytics, and CRM, with hands-on experience in platforms like Shopify, Magento, or WooCommerce, plus Google Analytics.