E‑Commerce Growth Architect

ROYAL ROSE COSMETICS

United Arab Emirates

On-site

AED 180,000 - 300,000

Full time

7 days ago

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Job summary

Royal Rose Cosmetics in the UAE seeks an experienced E-Commerce Manager to grow online sales across our platforms. You will own the e-commerce strategy, optimize the customer journey, and collaborate with marketing, ops, and IT to deliver revenue and profitability.

The ideal candidate has 3–5+ years in digital retail, strong analytics, and hands-on experience with Shopify/Magento/WooCommerce, GA, and CRM tools. You will lead site merchandising, promotions, and performance reporting to management.

Qualifications

Bachelor's degree in Business, Marketing, E-Commerce, Digital Marketing, or related field.
3–5+ years of experience in e-commerce, digital retail, or online marketplace management.
Experience managing an e-commerce website and/or major online marketplaces.
Strong understanding of digital marketing, SEO, paid advertising, CRM, and online merchandising.
Experience with e-commerce platforms such as Shopify, Magento, WooCommerce, or similar systems is preferred.
Strong analytical and problem-solving skills.
Proficiency with Google Analytics and reporting/BI tools.
Excellent communication, organizational, and project management skills.
Strong commercial awareness and understanding of online customer behavior.
Ability to manage multiple projects and work effectively with cross-functional teams.

Responsibilities

Develop and execute the overall e-commerce strategy to achieve sales and profitability targets.
Manage day-to-day operations of the company’s e-commerce website and online marketplaces.
Maintain product listings, descriptions, pricing, images, inventory, promotions, and product categorization.
Monitor website performance, conversion rates, traffic, average order value, and other key KPIs.
Plan and execute online promotions, campaigns, seasonal offers, and product launches.
Work closely with marketing teams to coordinate SEO, paid advertising, social media, email marketing, and other digital campaigns.
Optimize website navigation, product pages, checkout process, and overall customer experience.
Analyze sales and customer data to identify trends, opportunities, and areas for improvement.
Manage marketplace accounts and ensure compliance with marketplace policies and requirements.
Coordinate with inventory, warehouse, logistics, and customer service teams to ensure smooth order fulfillment.
Monitor stock availability and work with relevant teams to minimize out-of-stock situations.
Track competitors, market trends, pricing, and promotional activities.
Prepare regular e-commerce performance reports and provide actionable recommendations to management.
Manage relationships with technology providers, agencies, marketplaces, and other external partners.
Identify and implement new tools, technologies, and processes to improve e-commerce performance.
Ensure online content, pricing, promotions, and brand presentation are accurate and consistent.
Manage the e-commerce budget and monitor return on investment (ROI).