E‑Commerce Growth Coordinator: Food & Grocery Platforms

AGC Gulf Group; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

AGC Gulf Group in Dubai seeks an experienced E-Commerce Coordinator to drive online sales across restaurant and supermarket platforms and quick‑commerce channels. You will manage listings, promotions, and platform performance while coordinating with restaurant, supermarket and delivery teams for timely fulfilment.

The role requires strong analytical, Excel, and communication skills, with experience across Talabat, Deliveroo, InstaShop, Careem, Noon Food, and related platforms.

Qualifications

• 1–3 years of experience in restaurant food delivery, supermarket e-commerce, or quick-commerce operations in the UAE.
• Hands-on experience managing platforms such as Talabat, Deliveroo, InstaShop, Careem, Noon Food, or similar applications.
• Knowledge of POS/order management systems such as Foodics, UrbanPiper, FineDine is advantageous.
• Strong Excel, analytical, communication, and coordination skills.

Responsibilities

• Manage online delivery and quick-commerce platforms including Talabat, Deliveroo, Keeta, Noon Food, Smiles, InstaShop, Careem, and similar platforms.
• Handle product listings, menu updates, pricing changes, promotions, and stock availability.
• Monitor daily orders and coordinate with restaurant, supermarket, and delivery teams to ensure timely fulfilment.
• Manage integrations and operations related to Foodics, UrbanPiper, FineDine, and other POS/order management systems.
• Plan and execute promotional campaigns to improve platform visibility, customer acquisition, and sales performance.
• Monitor platform ratings, customer feedback, cancellations, refunds, and operational issues.
• Coordinate with platform account managers to identify growth opportunities.
• Prepare daily, weekly, and monthly sales reports with key performance indicators (KPIs).

Skills

Analytical ability

Communication

Coordination

Multitasking

Promotions

Tools

Foodics

UrbanPiper

FineDine

Job description

AGC Gulf Group in Dubai seeks an experienced E-Commerce Coordinator to drive online sales across restaurant and supermarket platforms and quick‑commerce channels. You will manage listings, promotions, and platform performance while coordinating with restaurant, supermarket and delivery teams for timely fulfilment.

The role requires strong analytical, Excel, and communication skills, with experience across Talabat, Deliveroo, InstaShop, Careem, Noon Food, and related platforms.