E-commerce Assistant / Buying Assistant

HTrust Consulting; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

HTrust Consulting in Dubai is seeking a product sourcing support professional to research items for tween, teen, and family customers and identify potential additions to the assortment. You will review trends, find suppliers, and prepare concise shortlists for review.

As part of the team, you will manage supplier communications, request quotations and terms, and assist with purchase orders, order tracking, and launch content for listings with accurate data.

Qualifications

• 1–3 years of experience in buying support, sourcing, merchandising, procurement, or ecommerce.
• Interest in products and trends relevant to tweens, teens, and families.
• Clear written and spoken English for supplier communication.
• Organised, accurate, and consistent with follow-up.
• Able to compare options and explain why a product may suit the customer and business.
• Experience with consumer products, online retail, or international suppliers is an advantage.

Responsibilities

• Research products for tween, teen and family customers and prep concise shortlists.
• Review competitor sites, feedback and trends to guide assortment decisions.
• Find local and international suppliers and request catalogs, quotes, MOQs, lead times and terms.
• Prepare purchase orders, follow production, dispatch and delivery dates, and coordinate docs.
• Support product listing and launch with accurate descriptions, images, and specs.

Skills

Excel skills

English communication

Organisational skills

Supplier communication

Job description

Key responsibilities

Product research and sourcing

• Research products relevant to tween, teen, and family customers across assigned categories.
• Review competitor websites, customer feedback, and product trends to identify potential additions to the assortment.
• Find local and international suppliers based on product briefs provided by the manager.
• Request catalogues, quotations, minimum order quantities, lead times, and payment terms.
• Explore personalisation, packaging, and exclusive product options when required.
• Prepare concise product shortlists for review.

Supplier comparisons and samples

• Maintain comparison sheets covering product costs, order quantities, delivery timelines, and supplier terms.
• Calculate estimated landed costs and margins using the company's approved template.
• Arrange samples and track their arrival, review, and approval.
• Record feedback on product quality, functionality, packaging, and suitability.
• Collect required product specifications and compliance documents, flagging missing information for review.

Purchase orders and supplier follow-up

• Prepare purchase orders for approval and confirm approved details with suppliers.
• Follow up on production, dispatch, and delivery dates.
• Coordinate shipping documents and payment requests with operations and finance.
• Track outstanding orders and promptly report delays or discrepancies.
• Follow up with suppliers on damaged goods, shortages, or incorrect items.

Product listing and launch support

• Collect accurate product descriptions, images, dimensions, materials, barcodes, and other required information.
• Prepare complete product information files for the e-commerce team.
• Coordinate samples for photography and content preparation.
• Check listing information against approved specifications and received products.
• Maintain a launch tracker showing product arrival, content readiness, and listing status

Key Requirements

• 1–3 years of experience in buying support, sourcing, merchandising, procurement, or ecommerce.
• An interest in products and trends relevant to tweens, teens, and families.
• Good Excel skills and confidence working with prices, costs, margins, and stock data.
• Clear written and spoken English for supplier communication.
• Organised, accurate, and consistent with follow-up.
• Able to compare options and explain why a product may suit the customer and business.
• Experience with consumer products, online retail, or international suppliers is an advantage.