Dynamics 365 IT Support Executive — POS & Online Retail

Confidential Company; Sharjah; On-site; AED 90,000 - 130,000; Full time

Job summary

Confidential Company in Sharjah is seeking an IT Support Executive to maintain and optimize the Microsoft Dynamics 365 Business Central environment, with emphasis on retail POS, online sales integration, and Mobile NAV functionality. You will be the central point of contact for end-users, handling troubleshooting and system configuration across platforms.

Responsibilities include supporting ERP/Business Central, retail operations, Mobile NAV, and Microsoft Exchange to ensure seamless operations

Qualifications

• Bachelor's degree in Information Technology or related field.
• 3-5 years of experience in IT support and system infrastructure.
• Strong knowledge of computer systems, networks, and troubleshooting techniques.
• Proficiency with Microsoft products, including Windows OS and Office 365.
• Strong knowledge of networking concepts like TCP/IP, DNS, and DHCP.
• CompTIA A+, Network+

Responsibilities

• Business Central and ERP systems
• Retail operations (POS and E-commerce)
• Mobile NAV and legacy systems
• Microsoft Exchange support

Skills

IT support

System infrastructure

Networking

Microsoft Windows

Education

Bachelor's degree in Information Technology

Tools

Microsoft Dynamics 365 Business Central

Microsoft Exchange

Windows OS

Office 365

Job description

Confidential Company in Sharjah is seeking an IT Support Executive to maintain and optimize the Microsoft Dynamics 365 Business Central environment, with emphasis on retail POS, online sales integration, and Mobile NAV functionality. You will be the central point of contact for end-users, handling troubleshooting and system configuration across platforms.

Responsibilities include supporting ERP/Business Central, retail operations, Mobile NAV, and Microsoft Exchange to ensure seamless operations